12-14-2017 09:44 AM
We've upgraded two test servers from 17 to 17SP1. One server works just fine, however the other throws an exception while trying to connect from our application. I've tried comparing the two servers to figure out what's different between them, but I'm not finding anything that seems to be the culprit. I was hoping to get some insight into what that error means to hopefully track down what's wrong with the one server.
The full exception details are logged to the Event Viewer as:
Exception Information
*********************************************
Exception Type: System.ApplicationException
Error Id: 5fe4d6c8-7448-4ae6-9113-a93ee7f74886
Message: Hyland.Core.Collaboration.KnowledgeTransfer.AdminListener, Hyland.Core (or one of its dependencies) failed to load. Please check your configuration and restart the application.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Register(System.String)
HelpLink: NULL
Source: Hyland.Core
HResult: -2146232832
StackTrace Information
*********************************************
at Hyland.Core.Registration.EventListenerRegistrar`1.Register(String dataSourceName)
at Hyland.Core.Registration.RegistrationManager.checkAndRunDatasource(String dataSourceName)
at Hyland.Core.Registration.RegistrationManager.Register(String dataSourceName)
at Hyland.Core.Session.Connect(AuthenticationProperties authProps)
at Hyland.Services.AppServices.Connect(AuthenticationProperties properties)
at Hyland.Core.Unity.Services.SessionManagement.setupLicenseConnectAndSetupResponse(AuthenticationProperties props, Nullable`1 customProductCode)
at Hyland.Core.Unity.Services.SessionManagement.connect()
The API call that we're making in our application is Hyland.Unity.Application.Connect(), and we're passing in the AuthenticationProperties object that was created from a call to Application.CreateOnBaseAuthenticationProperties(). Beyond that, let me know if there is any additional information needed. Thanks!
12-19-2017 10:33 AM
12-21-2017 11:26 AM
12-26-2017 05:08 AM
Jacob,
How was the upgrade performed? Was this an in-place upgrade or was a new application server created on the same system? You also mentioned that one of your servers is running fine.
Would it be possible to create a new application server on the same system where it is not working?
12-27-2017 12:32 PM
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