Document Preview not working... Please Help!

[shillqm]

I have been trying to figure out why document preview for everything but PDFs is not working…

I found this in the error log:

15:21:45,754  WARN  [alfresco.util.OpenOfficeConnectionTester] An initial OpenOffice connection could not be established.‍

Where do I start to resolve this? I have been trying for HOURS!

[shillqm]

Seeing as help around here is extremely limited.

I had to search for hours longer and what I found was that the installation script didn't work properly and the service "alfrescoOpenOffice" wasn't installed. Windows 2008 btw.

Here is how I fixed it:
1. Run command prompt as administrator
2. type:

cd C:\Alfresco\openoffice\scripts‍

3. type:

winserv install alfrescoOpenOffice -displayname "alfrescoOpenOffice" -start auto "C:\Alfresco\openoffice\App\openoffice\program\soffice.exe" -nofirststartwizard -nologo -headless -accept=socket,host=127.0.0.1,port=8100;urp;‍

4. Start the service alfrescoOpenOffice from control panel/administrator tools/services
5. type in the command prompt:

netstat -anp tcp‍

6. You should see port 8100 being listened on.
7. Test alfresco previews and if they work you're finally done!  :mrgreen:

Alfresco team needs to fix this bad! This is the most current windows 64-bit installer 3.4c…..