Is GetIsConnected() a good indicator of whether the session id is valid?

[Brian_Kalbfus]

I have Unity API code that attempts to maintain an active connection to Onbase via the Java Unity API.  It has code like:

	public OnbaseProxy getProxy() {		if (main == null || !main.getApp().getIsConnected()) {			try {				main = new OnbaseProxy();			} catch (Exception e) {				LOGGER.error("Cannot connect to Onbase", e);			}		}		return main;	}

This is depending on the getIsConnected() method of the App object telling me whether it is connected to Onbase with a valid Session.  Even with this check in place, I am occasionally getting the following error when trying to find a Document Type via the API:

    Hyland.Unity.SessionNotFoundException    An error occurred within the Unity API: Failed to get session for session id: 5911e7bf-5f9c-4b45-ae44-076ef058d36b. Client host address: 10.1.62.212 (10.1.62.212)    Hyland.Unity.Application#Validate(Application.java:868)    Hyland.Unity.Application#ExecuteWithValidation(Application.java:846)    Hyland.Unity.ServiceDocumentTypeList#GetDocumentTypesByIDsAndNames(DocumentTypeList.java:466)    Hyland.Unity.ServiceDocumentTypeList#GetDocumentTypesString(DocumentTypeList.java:251)    Hyland.Unity.ServiceDocumentTypeList#Find(DocumentTypeList.java:105)    Hyland.Unity.ServiceDocumentTypeList#Find(DocumentTypeList.java:24)

Since I cannot call Hyland.Unity.Application#Validate() directly, is there any other way to verify a valid session?  Or, is my best bet to do something like:

try {main.getApp().getCore().getDocumentTypes();} catch (Exception e) {main = new OnbaseProxy();}

or, is this simply a bug in Hyland.Unity.Application#getIsConnected ?

Thanks!

Brian

[Adam_Kuhn · Accepted solution]

Hi Brian --

This issue would be better addressed via a Support Issue -- please contact us at apisupport@hyland.com

[Brian_Kalbfus]

Thanks for pointing me in the right direction!  They replied very fast and said the standard practice has been to use the Ping() method to test for a working connection to the AppServer.