10-10-2020 07:33 PM
Hello,
I'm trying to upload a Microsoft Word Template (.dotx) file and I'm getting this error:
{"entity-type":"exception","status":404,"message":"Preview not available"}
here is the logs:
2020-10-11T01:54:08,606 WARN [Nuxeo-Work-default-4:143541401185797.881780315] [org.nuxeo.ecm.platform.thumbnail.factories.ThumbnailDocumentFactory] Cannot compute document thumbnail
org.nuxeo.ecm.core.convert.api.ConversionException: application/vnd.openxmlformats-officedocument.wordprocessingml.template mime type not supported by anyToThumbnail converter
at org.nuxeo.ecm.core.convert.service.ConversionServiceImpl.convert(ConversionServiceImpl.java:323) ~[nuxeo-core-convert-10.10.jar:?]
at org.nuxeo.ecm.platform.thumbnail.factories.ThumbnailDocumentFactory.computeThumbnail(ThumbnailDocumentFactory.java:92) [nuxeo-thumbnail-10.10.jar:?]
I found this documentation about thumbnail converter and I override it by adding "dotx" sourceMimeType as in the attached file:
<sourceMimeType>
application/vnd.openxmlformats-officedocument.wordprocessingml.template
</sourceMimeType>
but I'm getting this warning and the error still showing up:
= Component Loading Errors:
* Warning: target extension point 'converter' of 'org.nuxeo.ecm.platform.thumbnail.convert' is unknown. Check your extension in component service:org.nuxeo.ecm.platform.thumbnail.convert.override
what I'm missing?
Thank you.
10-11-2020 06:35 AM
Hello!
You should look at https://answers.nuxeo.com/general/q/55f9ae6ce0744b40a650076a3d45fc2a/Preview-of-Apple-Keynote-files, it was a similar problem.
Regards
10-11-2020 06:35 AM
Hello!
You should look at https://answers.nuxeo.com/general/q/55f9ae6ce0744b40a650076a3d45fc2a/Preview-of-Apple-Keynote-files, it was a similar problem.
Regards
Attention: Blogs & Forums are in READ-ONLY mode from Oct 9-19 as we transition to our new platform. Learn more.
Find what you came for
We want to make your experience in Hyland Connect as valuable as possible, so we put together some helpful links.