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Share - Firefox - File Upload Issue

sthurrott
Champ in-the-making
Champ in-the-making
We have installed Share on Linux, we have setup Apache Reverse Proxy with Self Signed Certificate and run into a couple of problems:

1.  We can't connect using Webdav, error says the folder is unavailable (my connection is as follows:  https://myserver/alfresco/)
2.  We can't upload files using Firefox 3 through the web client in Share.  I can upload files on the Alfresco side using Firefox as well as upload files using IE for both Share and Alfresco.

I suspect we have a configuration error but I'm not sure where to look as sys-admin is not my area of expertise.  Any insight into this would be helpful?

Thanks
50 REPLIES 50

dc41
Champ in-the-making
Champ in-the-making
Here's an odd thing. If I open the document library page in Firefox 3.07, the content that handles the document functions is not visible or grayed out. But, if I open FireBug and just click on the <div> tag of any part of the hidden content and refresh the page, it's all there.  :?: I don't even have to alter anything in firebug.

mikeh
Star Contributor
Star Contributor
What other add-ons have you got installed? AdBlock Plus by any chance?

Mike

dc41
Champ in-the-making
Champ in-the-making
I do have adblock but it's disabled for the entire domain. I disabled it entirely and restarted, but that didn't make any difference.

As long as firebug is open (I detached it and minimized it), the DocLib works just fine. The rest of my extensions are:

Google toolbar
.Net Framework assistant
Smart Bookmarks
Web Developer

Here's the result of aboutSmiley Tonguelugins
ActiveTouch General Plugin Container

    File name: npatgpc.dll
    ActiveTouch General Plugin Container Version 103

MIME Type    Description    Suffixes    Enabled
application/x-atgpc-plugin    General Plugin Container File    gpc    Yes
Mozilla Default Plug-in

    File name: npnul32.dll
    Default Plug-in

MIME Type    Description    Suffixes    Enabled
*    Mozilla Default Plug-in    *    No
QuickTime Plug-in 7.6

    File name: npqtplugin7.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
image/jp2    JPEG2000 image    jp2    Yes
image/jpeg2000    JPEG2000 image    jp2    Yes
image/jpeg2000-image    JPEG2000 image    jp2    Yes
image/x-jpeg2000-image    JPEG2000 image    jp2    Yes
QuickTime Plug-in 7.6

    File name: npqtplugin6.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
video/x-m4v    Video (protected)    m4v    Yes
image/x-macpaint    MacPaint image    pntg,pnt,mac    Yes
image/pict    PICT image    pict,pic,pct    Yes
image/x-pict    PICT image    pict,pic,pct    Yes
image/png    PNG image    png    Yes
image/x-png    PNG image    png    Yes
image/x-quicktime    QuickTime image    qtif,qti    Yes
image/x-sgi    SGI image    sgi,rgb    Yes
image/x-targa    TGA image    targa,tga    Yes
QuickTime Plug-in 7.6

    File name: npqtplugin5.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
audio/3gpp    3GPP media    3gp,3gpp    Yes
video/3gpp2    3GPP2 media    3g2,3gp2    Yes
audio/3gpp2    3GPP2 media    3g2,3gp2    Yes
video/sd-video    SD video    sdv    Yes
application/x-mpeg    AMC media    amc    Yes
video/mp4    MPEG-4 media    mp4    Yes
audio/mp4    MPEG-4 media    mp4    Yes
audio/x-m4a    AAC audio    m4a    Yes
audio/x-m4p    AAC audio (protected)    m4p    Yes
audio/x-m4b    AAC audio book    m4b    Yes
QuickTime Plug-in 7.6

    File name: npqtplugin4.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
video/mpeg    MPEG media    mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa    Yes
audio/mpeg    MPEG audio    mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a    Yes
audio/x-mpeg    MPEG audio    mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a    Yes
video/3gpp    3GPP media    3gp,3gpp    Yes
QuickTime Plug-in 7.6

    File name: npqtplugin3.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
audio/x-gsm    GSM audio    gsm    Yes
audio/AMR    AMR audio    AMR    Yes
audio/aac    AAC audio    aac,adts    Yes
audio/x-aac    AAC audio    aac,adts    Yes
audio/x-caf    CAF audio    caf    Yes
audio/ac3    AC3 audio    ac3    Yes
audio/x-ac3    AC3 audio    ac3    Yes
video/x-mpeg    MPEG media    mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa    Yes
QuickTime Plug-in 7.6

    File name: npqtplugin2.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
audio/aiff    AIFF audio    aiff,aif,aifc,cdda    Yes
audio/x-aiff    AIFF audio    aiff,aif,aifc,cdda    Yes
audio/basic    uLaw/AU audio    au,snd,ulw    Yes
audio/mid    MIDI    mid,midi,smf,kar    Yes
audio/x-midi    MIDI    mid,midi,smf,kar    Yes
audio/midi    MIDI    mid,midi,smf,kar    Yes
audio/vnd.qcelp    QUALCOMM PureVoice audio    qcp    Yes
QuickTime Plug-in 7.6

    File name: npqtplugin.dll
    The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type    Description    Suffixes    Enabled
application/sdp    SDP stream descriptor    sdp    Yes
application/x-sdp    SDP stream descriptor    sdp    Yes
application/x-rtsp    RTSP stream descriptor    rtsp,rts    Yes
video/quicktime    QuickTime Movie    mov,qt,mqv    Yes
video/flc    AutoDesk Animator (FLC)    flc,fli,cel    Yes
audio/x-wav    WAVE audio    wav,bwf    Yes
audio/wav    WAVE audio    wav,bwf    Yes
Java(TM) Platform SE 6 U11

    File name: npdeploytk.dll
    Java(TM) Platform SE binary

MIME Type    Description    Suffixes    Enabled
application/npruntime-scriptable-plugin;DeploymentToolkit          Yes
RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit)

    File name: nppl3260.dll
    RealPlayer™ LiveConnect-Enabled Plug-In

MIME Type    Description    Suffixes    Enabled
audio/x-pn-realaudio-plugin    RealPlayer™ as Plug-in    rpm    Yes
RealPlayer Version Plugin

    File name: nprpjplug.dll
    6.0.12.69

MIME Type    Description    Suffixes    Enabled
application/vnd.rn-realplayer-javascript    RealPlayer Version Plugin    rpj    Yes
Adobe Acrobat

    File name: nppdf32.dll
    Adobe PDF Plug-In For Firefox and Netscape

MIME Type    Description    Suffixes    Enabled
application/pdf    Acrobat Portable Document Format    pdf    Yes
application/vnd.adobe.pdfxml    Adobe PDF in XML Format    pdfxml    Yes
application/vnd.adobe.x-mars    Adobe PDF in XML Format    mars    Yes
application/vnd.fdf    Acrobat Forms Data Format    fdf    Yes
application/vnd.adobe.xfdf    XML Version of Acrobat Forms Data Format    xfdf    Yes
application/vnd.adobe.xdp+xml    Acrobat XML Data Package    xdp    Yes
application/vnd.adobe.xfd+xml    Adobe FormFlow99 Data File    xfd    Yes
2007 Microsoft Office system

    File name: NPOFF12.DLL
    Office Plugin for Netscape Navigator

MIME Type    Description    Suffixes    Enabled
application/x-msoffice12    12.0.4518.1014    *    Yes
Shockwave Flash

    File name: NPSWF32.dll
    Shockwave Flash 10.0 r22

MIME Type    Description    Suffixes    Enabled
application/x-shockwave-flash    Adobe Flash movie    swf    Yes
application/futuresplash    FutureSplash movie    spl    Yes
Picasa

    File name: npPicasa3.dll
    Picasa plugin

MIME Type    Description    Suffixes    Enabled
application/x-picasa-detect    3.1    pinstall    Yes
Windows Presentation Foundation

    File name: NPWPF.dll
    Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

MIME Type    Description    Suffixes    Enabled
application/x-ms-xbap    XAML Browser Application    xbap    Yes
application/xaml+xml    XAML Document    xaml    Yes
Google Updater

    File name: npCIDetect13.dll
    Google Updater plugin
    http://pack.google.com/

MIME Type    Description    Suffixes    Enabled
application/x-vnd.google.cominstctrl.13       rts    Yes
RealNetworks Rhapsody Player Engine

    File name: nprhapengine.dll
    Rhapsody Player Engine Plugin

MIME Type    Description    Suffixes    Enabled
application/rhapsody-plugin    RhapsodyPlugin    rhp    Yes
Java(TM) Platform SE 6 U11

    File name: npjp2.dll
    Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)

MIME Type    Description    Suffixes    Enabled
application/x-java-applet    Java Applet       Yes
application/x-java-bean    JavaBeans       Yes
application/x-java-vm          Yes
application/x-java-applet;version=1.1.1          Yes
application/x-java-bean;version=1.1.1          Yes
application/x-java-applet;version=1.1          Yes
application/x-java-bean;version=1.1          Yes
application/x-java-applet;version=1.2          Yes
application/x-java-bean;version=1.2          Yes
application/x-java-applet;version=1.1.3          Yes
application/x-java-bean;version=1.1.3          Yes
application/x-java-applet;version=1.1.2          Yes
application/x-java-bean;version=1.1.2          Yes
application/x-java-applet;version=1.3          Yes
application/x-java-bean;version=1.3          Yes
application/x-java-applet;version=1.2.2          Yes
application/x-java-bean;version=1.2.2          Yes
application/x-java-applet;version=1.2.1          Yes
application/x-java-bean;version=1.2.1          Yes
application/x-java-applet;version=1.3.1          Yes
application/x-java-bean;version=1.3.1          Yes
application/x-java-applet;version=1.4          Yes
application/x-java-bean;version=1.4          Yes
application/x-java-applet;version=1.4.1          Yes
application/x-java-bean;version=1.4.1          Yes
application/x-java-applet;version=1.4.2          Yes
application/x-java-bean;version=1.4.2          Yes
application/x-java-applet;version=1.5          Yes
application/x-java-bean;version=1.5          Yes
application/x-java-applet;version=1.6          Yes
application/x-java-bean;version=1.6          Yes
application/x-java-applet;jpi-version=1.6.0_11          Yes
application/x-java-bean;jpi-version=1.6.0_11          Yes

mikeh
Star Contributor
Star Contributor
I'm not sure what to suggest. We're using Firefox 3.0.7 here on both Windows and OS X and not seeing this issue…

Mike

dersteppenwolf
Champ in-the-making
Champ in-the-making
I'm not sure what to suggest. We're using Firefox 3.0.7 here on both Windows and OS X and not seeing this issue…
Mike
I am using firefox 3.0.8, flash 10,0,22,87 and opensuse 11.1. 
The issue is present in this environment

mikeh
Star Contributor
Star Contributor
I am using firefox 3.0.8 and opensuse 11.1. 
The issue is present in this environment
Which issue exactly are you referring to? There are a couple going on in this thread.

Thanks,
Mike

rslygh
Champ in-the-making
Champ in-the-making
Ran across this thread and thought I'd throw in my two cents. Granted it's not exactly the same issue, and I have nothing to do with Alfresco. However, I manage a PC and Mac (all OS X 10.4) environment and have found that Firefox 3.0.8 on OS X will not support a file upload control within an ASP. NET page that we use on an internal webform. Firefox 3.0.8 for PC works fine, as does Firefox 3.0.6 on OS X (don't have 3.0.7 to test with). Also, file upload did not work in Safari until it was upgraded to 3.2.1 from an earlier version of 3.0. The .NET file upload control has nothing to do with Flash, unless Firefox and Safari both are using Flash to display the file upload box. Anyway, maybe it's helpful, maybe it's not, but I wanted to let you know that you're not the only one having issues with file upload in Firefox 3.0.8, but dersteppenwolf may not be having the problem because of the version. This may go deeper into the changes made between 3.0.7 and 3.0.8 for OS X. I've looked through the Firefox Bugzilla bug reports and found many with similar issues, but nothing exactly the same as I'm seeing. I'm also not even trying to upload anything. The users are using the file upload control to browse to a file, and then the web form uses that information to pull in the filename for tracking purposes.

Thanks
Russ
http://techierambles.blogspot.com

edwin_s
Champ in-the-making
Champ in-the-making
Here is a minor modification to what was already suggested so that only FireFox users are presented with the html file upload (file-upload.js):

this.hasRequiredFlashPlayer = Alfresco.util.hasRequiredFlashPlayer(9, 0, 45) && navigator.userAgent.indexOf ("Firefox") == -1;

Edwin

mikeh
Star Contributor
Star Contributor
Interesting, but better to use YUI's browser detection instead:

this.hasRequiredFlashPlayer = Alfresco.util.hasRequiredFlashPlayer(9, 0, 45) && (YAHOO.env.ua.gecko > 0);
Thanks,
Mike

lannex
Champ in-the-making
Champ in-the-making
Same here: With Ubuntu 9.04 Firefox 3.0.10 and Alfresco 3Labs Stable.