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Share error

iea
Champ in-the-making
Champ in-the-making
Hi,

i´m new in Alfresco and I´m playing a bit with the user permissions. I finally managed to setup the users successfully. But now (I dont know why 🙂  I can not access the share page anymore.

I get following error: ( I have to mention that i removed a site using the alfresco explorer. )

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository
   org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:282)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:239)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:101)
   org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata:
   org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:166)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)
   org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)
   org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)
   org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:239)
   org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:101)
   org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.
Apache Tomcat/6.0.18


Cheers

iea
1 REPLY 1

sselvan
Champ in-the-making
Champ in-the-making
It is not advised to touch anything in Alfresco, which is supposed to be manipulated in Share.

At any case - did you try removing that user and adding that user again?