iOS Alfresco app 2.0.1 issue retrieving sites [closed]

[rikn]

Hi,

Our iPad users are experiencing an issue when they want to browse sites in the iOS Alfresco app 2.0.1.. see attachment. Browsing the sites and folders through Company Home in the app works fine.

The Android app seems to have no problem on browsing the sites.

We're on Alfresco 4.1.4.

Can this be resolved, or is this a app issue?

Regards
Rik

[gavinc]

Do you see any errors in the server log (catalina.out or alfresco.log)? Do you see anything suspicious in your app/web server log i.e. any 404 responses?

[rikn]

This is an output from the Catalina.out log. I also tried the app on our accpt environment (Alfresco 4.2.2) and there I don't have this issue. Seems like the issue is a combination of Alfresco 4.1.4 and iPad Alfresco mobile app 2.0.1.

Sep 11, 2014 10:06:33 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet cmisatom threw exception
java.lang.ArrayIndexOutOfBoundsException: End of data buffer
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackBytes(DERBuffer.java:189)
        at org.alfresco.jlan.server.auth.asn.DERApplicationSpecific.derDecode(DERApplicationSpecific.java:89)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackObject(DERBuffer.java:363)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackApplicationSpecific(DERBuffer.java:753)
        at org.alfresco.jlan.server.auth.spnego.NegTokenInit.decode(NegTokenInit.java:185)
        at org.alfresco.repo.webdav.auth.BaseKerberosAuthenticationFilter.authenticateRequest(BaseKerberosAuthenticationFilter.java:385)
        at org.alfresco.repo.webdav.auth.BaseSSOAuthenticationFilter.doFilter(BaseSSOAuthenticationFilter.java:134)
        at sun.reflect.GeneratedMethodAccessor662.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:103)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy254.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Sep 11, 2014 10:06:34 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet cmisatom threw exception
java.lang.ArrayIndexOutOfBoundsException: End of data buffer
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackBytes(DERBuffer.java:189)
        at org.alfresco.jlan.server.auth.asn.DERApplicationSpecific.derDecode(DERApplicationSpecific.java:89)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackObject(DERBuffer.java:363)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackApplicationSpecific(DERBuffer.java:753)
        at org.alfresco.jlan.server.auth.spnego.NegTokenInit.decode(NegTokenInit.java:185)
        at org.alfresco.repo.webdav.auth.BaseKerberosAuthenticationFilter.authenticateRequest(BaseKerberosAuthenticationFilter.java:385)
        at org.alfresco.repo.webdav.auth.BaseSSOAuthenticationFilter.doFilter(BaseSSOAuthenticationFilter.java:134)
        at sun.reflect.GeneratedMethodAccessor662.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:103)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy254.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Sep 11, 2014 10:06:38 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet cmisatom threw exception
java.lang.ArrayIndexOutOfBoundsException: End of data buffer
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackBytes(DERBuffer.java:189)
        at org.alfresco.jlan.server.auth.asn.DERApplicationSpecific.derDecode(DERApplicationSpecific.java:89)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackObject(DERBuffer.java:363)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackApplicationSpecific(DERBuffer.java:753)
        at org.alfresco.jlan.server.auth.spnego.NegTokenInit.decode(NegTokenInit.java:185)
        at org.alfresco.repo.webdav.auth.BaseKerberosAuthenticationFilter.authenticateRequest(BaseKerberosAuthenticationFilter.java:385)
        at org.alfresco.repo.webdav.auth.BaseSSOAuthenticationFilter.doFilter(BaseSSOAuthenticationFilter.java:134)
        at sun.reflect.GeneratedMethodAccessor662.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:103)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy254.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Sep 11, 2014 10:06:40 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet cmisatom threw exception
java.lang.ArrayIndexOutOfBoundsException: End of data buffer
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackBytes(DERBuffer.java:189)
        at org.alfresco.jlan.server.auth.asn.DERApplicationSpecific.derDecode(DERApplicationSpecific.java:89)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackObject(DERBuffer.java:363)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackApplicationSpecific(DERBuffer.java:753)
        at org.alfresco.jlan.server.auth.spnego.NegTokenInit.decode(NegTokenInit.java:185)
        at org.alfresco.repo.webdav.auth.BaseKerberosAuthenticationFilter.authenticateRequest(BaseKerberosAuthenticationFilter.java:385)
        at org.alfresco.repo.webdav.auth.BaseSSOAuthenticationFilter.doFilter(BaseSSOAuthenticationFilter.java:134)
        at sun.reflect.GeneratedMethodAccessor662.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:103)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy254.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Sep 11, 2014 10:06:43 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet cmisatom threw exception
java.lang.ArrayIndexOutOfBoundsException: End of data buffer
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackBytes(DERBuffer.java:189)
        at org.alfresco.jlan.server.auth.asn.DERApplicationSpecific.derDecode(DERApplicationSpecific.java:89)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackObject(DERBuffer.java:363)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackApplicationSpecific(DERBuffer.java:753)
        at org.alfresco.jlan.server.auth.spnego.NegTokenInit.decode(NegTokenInit.java:185)
        at org.alfresco.repo.webdav.auth.BaseKerberosAuthenticationFilter.authenticateRequest(BaseKerberosAuthenticationFilter.java:385)
        at org.alfresco.repo.webdav.auth.BaseSSOAuthenticationFilter.doFilter(BaseSSOAuthenticationFilter.java:134)
        at sun.reflect.GeneratedMethodAccessor662.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:103)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy254.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)
Sep 11, 2014 10:07:01 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet cmisatom threw exception
java.lang.ArrayIndexOutOfBoundsException: End of data buffer
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackBytes(DERBuffer.java:189)
        at org.alfresco.jlan.server.auth.asn.DERApplicationSpecific.derDecode(DERApplicationSpecific.java:89)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackObject(DERBuffer.java:363)
        at org.alfresco.jlan.server.auth.asn.DERBuffer.unpackApplicationSpecific(DERBuffer.java:753)
        at org.alfresco.jlan.server.auth.spnego.NegTokenInit.decode(NegTokenInit.java:185)
        at org.alfresco.repo.webdav.auth.BaseKerberosAuthenticationFilter.authenticateRequest(BaseKerberosAuthenticationFilter.java:385)
        at org.alfresco.repo.webdav.auth.BaseSSOAuthenticationFilter.doFilter(BaseSSOAuthenticationFilter.java:134)
        at sun.reflect.GeneratedMethodAccessor662.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.ChainingSubsystemProxyFactory$1.invoke(ChainingSubsystemProxyFactory.java:103)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy254.doFilter(Unknown Source)
        at org.alfresco.repo.web.filter.beans.BeanProxyFilter.doFilter(BeanProxyFilter.java:82)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:662)

[rikn]

Enclosed you will find an extract of the Catalina.out log. I also connected the app with our accpt environment (Alfresco 4.2.2) and where it works fine. It looks like it's the combination between Alfresco 4.1.4 and the iPad Alfresco mobile app 2.0.1

[mikeh]

You mention that you're on 4.1.4. If you have an active Enterprise subscription, you should make use of our support portal in order to log your issue there (I just had a quick look and can't see one that matches your details). Our support team are often better at resolving configuration problems than those of us in engineering as they have broader experience with customer systems.


Thanks,
Mike

[gavinc]

Thanks for the logs, unfortunately they don't give any clues as to what is going on. I have setup a 4.1.4 server here and I'm unable to reproduce the issue, sites are retrieved successfully so there must be something wrong with your 4.1.4 system.

Is there any way you can provide us a login to your system (where the error is reproduced) so we can attempt to see what's wrong?

[rikn]

Thanks for your suggestions and answers. It seems like we're moving soon to Alfresco 4.2.2, so I leave the issue as such for now

Regards
Rik