Install Failure

[carnold]

SLES11 SP2, installing community 4.2.0c on a production server after eval'ing same version on non-production server. I ran the wizard and selected custom install to configure for existing mysql DB. We receive a problem running post-install script.

Problem running post-install step. Installation may not complete correctly
 Error running chkconfig –del alfresco : insserv: warning: script 'alfresco' missing LSB tags and overrides
insserv: warning: script 'alfresco' missing LSB tags and overrides
insserv: Default-Start undefined, assuming default start runlevel(s) for script `alfresco'
insserv: There is a loop between service RALUS and alfresco if stopped
insserv:  loop involving service alfresco at depth 2
insserv:  loop involving service RALUS at depth 1
insserv: Stopping alfresco depends on VRTSralus.init and therefore on system facility `$all' which can not be true!
insserv:  loop involving service apache at depth 4
insserv: exiting now without changing boot order!
/sbin/insserv failed, exit code 1‍‍‍‍‍‍‍‍‍‍‍

RALUS is the Remote Agent Linux and Unix Servers (Backupexec) backup agent. VRTSralus is the start/stop script for RALUS. This server already has apache2 installed. Is there a fix for these issues?

[carnold]

This appears to be related to the service/runlevel. When i chkconfig alfresco on, i also get the same errors as above.
Can anyone offer any help with this issue?

[bisana]

You have 2 options
One to stop the service which conflits
or
two:- run alfresco in different ports

[resplin]

I don't think the error is related to a port conflict. It describes a run-level dependency loop.

I posted to the mailing list my suggestion that you don't use the init script, but instead start Alfresco manually:

https://groups.google.com/d/msg/alfresco-technical-discussion/y3iha9__u50/hitjHIndU3gJ

When you find a solution, please share it either here or on alfresco-technical-discussion.