File Upload Failure

[lordxx]

Hi ,

We want to evaluate the alfresco to chnage our cumborsome ECM.

I installed (thank god   I have a following error in share when I tryi to upload file :  Upload failure..?

I couldnt find why..

any idea ?

[gronfelt]

I just realized that I have the same problem, my setup is Labs 3 Stable, running in CentOS and when I try to upload files from Firefox (with Flash 10.0 r22) the status bar turns orange and it says "Failure". When I use IE7 it works as intended (however, before I installed Flash-support in IE, I recieved an error message regarding an HTML-upload function, which appearantly did not work).

Alfresco.log shows nothing at all, but perhaps I need to edit the logging levels to catch anything useful.

The strange thing is that I used the same setup before, on the same machine and I don't think I had any problems then. But then I discarded Labs 3 Stable (by dropping the database and deleting the entire Alfresco folder), installed Labs 3.2 Preview, uninstalled that and reinstalled Labs 3 Stable I know I have this issue.

[varsenault]

OK, more precision,

The issue seems to be related to this other thread : http://forums.alfresco.com/en/viewtopic.php?f=47&t=14804

The browsers (FF3, Safari 4b) we were testing on are on a Mac. We just updated the Flash player to version 10.0.22.87. And it works

[varsenault]

Weird, weird, weird. It has stopped working again….. So I don't know! Anybody?

[lannex]

Server: Ubuntu 8.04 and Alfresco-Labs-3Stable

Hi,

I'm having the same problem with Ubuntu 9.04 and Firefox 3.x I found that the problem is also in Windows XP with Firefox 3.x.

I can replicate this error in any machine. Particularly in Linux I have also to resize the browser in order to see the upload button. The problem is only with ssl connection, I can confirm that it works with normal http in both environments Linux and Windows.

Also I can confirm that it works uploading from windows using Internet Explorer and SSL (self-signed cert) connection. Why???

Couple of days ago a read from another threat that there are some issues with self-signed certificates and flash but I can't find that threat to point to.

I haven't tried to upgrade yui uploader according to this http://forums.alfresco.com/en/viewtopic.php?f=47&t=14804 I guess I'll try.

The other test that I would like to run is installing a commercial certificate. If I do it I will let you know.

Any sugestions?

Regards,

[mikeh]

… The problem is only with ssl connection, I can confirm that it works with normal http in both environments Linux and Windows.

Also I can confirm that it works uploading from windows using Internet Explorer and SSL (self-signed cert) connection. Why?

It's a known Adobe Flash bug. Please see https://issues.alfresco.com/jira/browse/ETHREEOH-884 for references.

Thanks,
Mike

[sureshj]

Any workaround for this issue?

[mikeh]

The only workarounds are to only use MSIE or not use SSL.

Mike

[midnitecoder]

Just curious.

Is this bug (yes, I know from previous posts it is adobe) intermittent?  Earlier today I was able to upload files in firefox under SSL. What changed today…I modified my configuration files to support the .docx format and I upgraded openoffice to version 3.  After those changes were done I was able to successfully see my .docx files.  Unfortunately I was no longer able to upload any files in firefox under SSL.  I backed out all the changes and it still doesn't allow me to upload…hence my post asking if the inability to upload is an intermittent problem?

Also…just noticed on my other home computer that I receive the error "Could not load html upload template".

Any additional thoughts would be appreciated.

Thanks,

Bryan
================================
Just saw a few additional posts, and thought I'd give it a shot to upgrade my flashplayer to 10 and it is working.  Reapplied all my openoffice3 changes and it still worked :-).

[nadaoneal]

There IS a workaround, on the client computer, for both Macs and PCs, to use a self-signed certificate with Mozilla.

The problem essentially occurs because flash doesn't use the cookies and the trust list from the current browser, but (kinda) the cookies and the trust list from the OS-preferred browser, e.g. IE on the PC or Safari on the Mac. Unfortunately, this bug/feature isn't perfectly implemented, so you can't just accept the self-signed cert in IE/Safari and have it work in Mozilla too. The browsers need to accept the site certificate, and you also need get IE/Safari/the OS to accept the root certificate of the signer. That means that you either need to make yourself into a CA authority (here's the RHEL guide for that - instructions for your OS will vary) or you need to get cacert.org or another third party to sign your cert. Either way, you'll have to import the root cert of the signer as follows:

On the PC, in IE: Tools > Internet Options > Content (tab) > Certificates > Trusted Root Certificates (tab) > Import
You might be able to get out of using IE at all by using the certmgr program, but I'm not sure how.

On the Mac, in Safari: I think it's easier to skip Safari and go straight to the system keychain. Applications > Utilities > Keychain Access. Import and trust your root CA certificate and your server's certificate.

You may find it easier to just shell out the $$$ for a commercially signed certificate, but going to the effort of making yourself into a CA can save your developers a lot of headache on your test sites. Hope this is helpful to someone…

[newmember]

Will a $$$ for a commercially signed certificate solve the SSL firefox problem?