Error while load dashboard

[i5513]

Hi,

I has a user who changed his dashboard to have less panels, then alfresco is unable to load his dashboard correctly, and I'm seeing this in the log:

10:21:33,119 ERROR [org.springframework.extensions.surf.FrameworkUtil] An exception occurred while rendering a region (template: dashboard-3-columns, region: component-2-2, scope: page
10:21:33,121 ERROR [org.springframework.extensions.surf.FrameworkUtil] org.springframework.extensions.surf.exception.RegionRendererExecutionException: Unable to render region: component-2-2
   at org.springframework.extensions.surf.render.bean.RegionRenderer.body(RegionRenderer.java:128)
   at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
   at org.springframework.extensions.surf.render.RenderService.startRegionRenderer(RenderService.java:779)
   at org.springframework.extensions.surf.render.RenderService.renderRegion(RenderService.java:723)
   at org.springframework.extensions.surf.render.PresentationUtil.renderRegion(PresentationUtil.java:134)
   at org.springframework.extensions.surf.taglib.RegionTag.doStartTag(RegionTag.java:101)
   at org.springframework.extensions.surf.render.TagService.execute(TagService.java:213)
   at org.springframework.extensions.surf.render.TagService.execute(TagService.java:148)
   at org.springframework.extensions.webscripts.FreemarkerTagSupportDirective.executeTag(FreemarkerTagSupportDirective.java:92)
   at org.springframework.extensions.webscripts.RegionFreemarkerTagDirective.execute(RegionFreemarkerTagDirective.java:122)
   at freemarker.core.Environment.visit(Environment.java:261)
   at freemarker.core.UnifiedCall.accept(UnifiedCall.java:126)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:179)
   at freemarker.core.Environment.visit(Environment.java:415)
   at freemarker.core.IteratorBlock.accept(IteratorBlock.java:102)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.MixedContent.accept(MixedContent.java:92)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:179)
   at freemarker.core.Environment.visit(Environment.java:415)
   at freemarker.core.IteratorBlock.accept(IteratorBlock.java:102)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.MixedContent.accept(MixedContent.java:92)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.Macro$Context.runMacro(Macro.java:164)
   at freemarker.core.Environment.visit(Environment.java:601)
   at freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.IfBlock.accept(IfBlock.java:82)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.Macro$Context.runMacro(Macro.java:164)
   at freemarker.core.Environment.visit(Environment.java:601)
   at freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.MixedContent.accept(MixedContent.java:92)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.Environment.visit(Environment.java:393)
   at freemarker.core.BodyInstruction.accept(BodyInstruction.java:93)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.MixedContent.accept(MixedContent.java:92)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.Macro$Context.runMacro(Macro.java:164)
   at freemarker.core.Environment.visit(Environment.java:601)
   at freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.MixedContent.accept(MixedContent.java:92)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.Environment.process(Environment.java:188)
   at freemarker.template.Template.process(Template.java:237)
   at org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:156)
   at org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:328)
   at org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)
   at org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:582)
   at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:124)
   at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
   at org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:70)
   at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
   at org.springframework.extensions.surf.render.RenderService.startPageRenderer(RenderService.java:664)
   at org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:641)
   at org.springframework.extensions.surf.render.PresentationUtil.renderPage(PresentationUtil.java:95)
   at org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:349)
   at org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:290)
   at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:136)
   at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)
   at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)
   at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
   at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
   at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
   at java.lang.Thread.run(Thread.java:619)
Caused by: org.springframework.extensions.surf.exception.RendererExecutionException: WebTemplateProcessor failed to process template uri: slingshot-region-chrome
   at org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:360)
   at org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)
   at org.springframework.extensions.surf.render.RenderService.processRenderable(RenderService.java:390)
   at org.springframework.extensions.surf.render.bean.ChromeRenderer.body(ChromeRenderer.java:49)
   at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)
   at org.springframework.extensions.surf.render.bean.RegionRenderer.body(RegionRenderer.java:114)
   … 86 more
Caused by: org.springframework.extensions.webscripts.WebScriptException: 08150324 Failed to process template slingshot-region-chrome.ftl
   at org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:160)
   at org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:328)
   … 91 more
Caused by: java.lang.NoClassDefFoundError: org/apache/log4j/spi/ThrowableInformation
   at org.apache.log4j.spi.LoggingEvent.<init>(LoggingEvent.java:159)
   at org.apache.log4j.Category.forcedLog(Category.java:391)
   at org.apache.log4j.Category.error(Category.java:322)
   at freemarker.log.Log4JLoggerFactory$Log4JLogger.error(Log4JLoggerFactory.java:96)
   at freemarker.core.Environment.handleTemplateException(Environment.java:663)
   at freemarker.core.Environment.visit(Environment.java:211)
   at freemarker.core.MixedContent.accept(MixedContent.java:92)
   at freemarker.core.Environment.visit(Environment.java:208)
   at freemarker.core.Environment.process(Environment.java:188)
   at freemarker.template.Template.process(Template.java:237)
   at org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:156)
   … 92 more
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Do you know how to fix this problem or what could be happen here ?

Thank you !

[i5513]

This issue was solved increasing file descriptos limit in /etc/security/limits.conf and turning on limits.conf in /etc/pam.d/su

Regards,