Edit offline -> open as read only?

[quimicefa]

We are getting some problems when trying to "edit offline" some files.

When editing from certain users/workstations, all kind of docuements are opened as "read only". If the file is a word, excel and so on, Office shows in the tittle bar "Read Only", and does not allow to save the edited copy. If the file is a plain TXT, then a "sharing violation" error is raised.

I've been searching many hours in forums, and I'm pretty sure that is not a alfresco configuration/permissions issue. I've test two different users in the same computer and works fine, but the same both users in other computer can't edit offline.

I've tried several workarrounds like:
http://forums.alfresco.com/en/viewtopic.php?f=3&t=12733
http://forums.alfresco.com/en/viewtopic.php?f=4&t=22029
http://forums.alfresco.com/en/viewtopic.php?f=47&t=16577
https://issues.alfresco.com/jira/browse/ALFCOM-2657;jsessionid=114FA52E652E82AB1C79860C379FFFA6?page...
http://support.microsoft.com/kb/870853

But unsuccesfully (yet).

Any clue on this ?

Best Regards,
-Alex

[gronfelt]

My first guess would be that the problem is that when you select "Edit Offline" the files are downloaded to a temp directory where the computer user doesn't have write permissions. So I'd start by looking into where the browser saves temporary files.

[quimicefa]

You're right ,

I don't know why, but the user has rw permission on his own %TEMP%, but Windows is creating the temporary files with "ATTRIB +R" … I'm looking how to change this behaviour. AFAIK, this is unrelated to permissions in AD/local computer because other users can edit without this issue, and tempfiles are not being created with +R att.

[quimicefa]

Hi all,

I just tested to open a *.doc/*.docx document with the browser (IE or FF). In both cases, the document is open as readonly so this seems to be related to Office (2007?), or some patch / bug, and does nothing to do with Alfresco.

Can anyone help me on this ? I suppose that is a missconfiguration or a missing patch in Office, but is very annoying and this is causing that the "Edit offline" option doesn't work at all.

Thanks in advance.

[zaizi]

See this: http://support.microsoft.com/kb/942392