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Need help exporting Office 365 to PST for archive purposes

WilliamsWelsh
Champ in-the-making
Champ in-the-making

Our compliance team wants us to archive mailboxes for employees who've left the company over the past year — about 35 mailboxes total, all needs to go to PST for long-term storage. Never done this at this scale before, so looking for advice before I mess something up.

A few concerns I have:

  • Most of these accounts are already disabled or deleted, so I'm not sure the native Microsoft tools will even work
    I don't want to babysit 35 individual exports manually
  • Archive means I need this to actually be complete and verifiable later, not just "probably fine"
    We don't have E5 licensing across the board, so I'm not sure eDiscovery is even an option for all these mailboxes

    From what I've read so far, eDiscovery Content Search can work for archiving but gets complicated fast with disabled accounts and licensing requirements. A few people in another thread mentioned dedicated export software handles this better since it's built for bulk jobs and doesn't care whether the account is active or not.

    Was looking at this DRS Softech Office 365 to PST export tool since it seems to handle exactly this — bulk export including inactive accounts, with reporting so I can confirm everything actually made it into the PST files.

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