Deployment fails: alfresco.smb.protocol ERROR

[criccardi]

I have installed the Alfresco-community-tomcat 2.1.0 version on e remote server (located on an ISP) with Fedora 8 distribution.

Deployment fails and this is the excerpt from Catalina log.

***************************************************************************
Using CATALINA_BASE:   /usr/share/tomcat5
Using CATALINA_HOME:   /usr/share/tomcat5
Using CATALINA_TMPDIR: /usr/share/tomcat5/temp
Using JRE_HOME:      
log4j:WARN No appenders could be found for logger (org.apache.catalina.startup.Embedded).
log4j:WARN Please initialize the log4j system properly.
15:13:01,346 WARN  [remoting.rmi.RmiRegistryFactoryBean] Could not detect RMI registry - creating new one
15:13:02,166 WARN  [alfresco.util.OpenOfficeConnectionTester] A connection to OpenOffice could not be established.
15:13:03,270 INFO  [domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
15:13:03,569 INFO  [domain.schema.SchemaBootstrap] No changes were made to the schema.
15:13:04,330 INFO  [repo.admin.ConfigurationChecker] The Alfresco root data directory ('dir.root') is: /var/lib/alfresco/alf_data
15:13:04,375 INFO  [admin.patch.PatchExecuter] Checking for patches to apply …
15:13:04,465 INFO  [repo.module.ModuleServiceImpl] Found 0 module(s).
15:13:09,807 ERROR [alfresco.smb.protocol] Failed to get local domain/workgroup name, using default of WORKGROUP
15:13:09,808 ERROR [alfresco.smb.protocol] (This may be due to firewall settings or incorrect <broadcast> setting)
15:13:09,841 INFO  [service.descriptor.DescriptorService] Alfresco JVM - v1.6.0_06-b02; maximum heap size 508,063MB
15:13:09,841 INFO  [service.descriptor.DescriptorService] Alfresco started (Community Network): Current version 2.1.0 (482) schema 64 - Installed version 2.1.0 (482) schema 64

*****************************************************************************

I've run the command nmap -sS 127.0.0.1 on the server and this is the result:

Starting Nmap 4.52 ( http://insecure.org ) at 2008-05-13 15:22 CEST
Interesting ports on localhost (127.0.0.1):
Not shown: 1706 closed ports
PORT     STATE SERVICE
22/tcp   open  ssh
25/tcp   open  smtp
80/tcp   open  http
111/tcp  open  rpcbind
631/tcp  open  ipp
3306/tcp open  mysql
8009/tcp open  ajp13
8080/tcp open  http-proxy

Are there some other ports to open?

The problem is that if I connect to the server with ssh and execute from the konqueror browser (on the server): http://localhost:8080/alfresco (or http://89.31.74.84:8080/alfresco) then everything is ok and the cms works fine. But if I try to connect remotely by typing on my browser http://89.31.74.84:8080/alfresco a timeout error appears.

Can anybody help me?

Thanks in advance.

[pmonks]

This sounds like overly aggressive firewall configuration at the ISP end.  Which HTTP port is Tomcat listening on (80 or 8080), and can you telnet to that port from a remote machine?

Cheers,
Peter

[criccardi]

Hi Peter!

Tomcat is listening on http port 8080 but if I execute the command

telnet 89.31.74.84 8080

nothing happens…

Claudio

[pmonks]

What do you mean by "nothing"?  Do you get a connection refused error or does telnet sit there waiting for further input?

Cheers,
Peter

[criccardi]

Sorry for my approximative terminology…

When I execute the command "telnet 89.31.74.84 8080" I get a connection refused error.

Many thanks

Claudio

[pmonks]

Ok so that all but confirms that port 8080 is not open through your ISP's firewall.  I'd suggest contacting them and asking them to open up that port for your Alfresco server.

Cheers,
Peter

[criccardi]

OK!

Now it's ok. The problem was related to the use of IPTABLES.

Thanks a lot!

Claudio

[paulbucalo]

Claudio, what did you do to fix?
I've got the same problem.
What was the IPTABLES issue?
Thank you,
Paul