a note for the community

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11-09-2005 10:28 PM
If I can propose something:
It seems the forums in many way are not serving the purpose or better, really serving the highest purpose possible. It may be that due to alfresco's youth the forums are littered with basically bug reports or it could be something else.
I dont really know.
I think we should really try to curb the bug reporting in the forums if possible. Lets make a bug reporting forum. It's lighter weight then jiira. From there we can steer people to jira. I know that people who are making alfresoc "fly-by(s)" are not going to want to use jira to get help. The some forum bug support is needed. no doubt about it.
As for the other discussion areas. We the community, need to see these forums as our meeting space. we need to get some discussion going. Things that will end up in jira as enhancements, end up in the wikki as roadmap items.
If we use the forums as a way to report bugs, we are loosing the power of the tools we have to collaborate with.
I am thinking
one forum for bug reports (or a couple broad forums focused on bug and developer/app specialist support),
which we cross reference with jira and the wiki
It seems the forums in many way are not serving the purpose or better, really serving the highest purpose possible. It may be that due to alfresco's youth the forums are littered with basically bug reports or it could be something else.
I dont really know.
I think we should really try to curb the bug reporting in the forums if possible. Lets make a bug reporting forum. It's lighter weight then jiira. From there we can steer people to jira. I know that people who are making alfresoc "fly-by(s)" are not going to want to use jira to get help. The some forum bug support is needed. no doubt about it.
As for the other discussion areas. We the community, need to see these forums as our meeting space. we need to get some discussion going. Things that will end up in jira as enhancements, end up in the wikki as roadmap items.
If we use the forums as a way to report bugs, we are loosing the power of the tools we have to collaborate with.
I am thinking
one forum for bug reports (or a couple broad forums focused on bug and developer/app specialist support),
which we cross reference with jira and the wiki
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11-10-2005 05:34 AM
For those that may not be aware, the Alfresco bug reporting system can be found
at http://www.alfresco.org/jira/.
You will need to register an account to raise a bug. We'll ensure they get categorised appropriately etc.
We keep a constant eye on JIRA too, so they won't get missed.
However, if you're unsure as to whether you've found a bug or not, and you want to discuss, then please still use the forum.
Any of the Alfresco Developer forums e.g. Development Environment, Repository Services, Web Client Development can be used for developer support.
at http://www.alfresco.org/jira/.
You will need to register an account to raise a bug. We'll ensure they get categorised appropriately etc.
We keep a constant eye on JIRA too, so they won't get missed.
However, if you're unsure as to whether you've found a bug or not, and you want to discuss, then please still use the forum.
Any of the Alfresco Developer forums e.g. Development Environment, Repository Services, Web Client Development can be used for developer support.
