4.0a Linux : Preview OpenOffice not working

[dranakan]

Hello,

I get problem to show the preview from docx with Alfresco 4.0a /Rhel 5.6 64 bits / Mysql 5.0.77. The preview with PDF is working.
When I upload a document.docx the preview does not work…

alfresco-global.properties

ooo.exe=/opt/alfresco-4.0.a/openoffice/program/soffice.bin
ooo.enabled=true
ooo.port=8100
ooo.port=8100
img.root=/opt/alfresco-4.0.a/common
img.dyn=${img.root}/lib
img.exe=${img.root}/bin/convert
swf.exe=/opt/alfresco-4.0.a/common/bin/pdf2swf
jodconverter.enabled=false
jodconverter.officeHome=/opt/alfresco-4.0.a/openoffice
jodconverter.portNumbers=8100‍‍‍‍‍‍‍‍‍‍‍

soffice is started (top)

alfresco  6810 43.1 25.8 1764968 799772 ?      Sl   14:52   1:39 /opt/alfresco-4.0.a/java/bin/java -Djava.util.logging.config.file=/opt/alfresco-4.0.a/tomcat/conf/logging.properties -XX:MaxPermSize=512m -Xms128m -Xmx768m -Dalfresco.home=/opt/alfresco-4.0.a -Dcom.sun.management.jmxremote -Dsun.security.ssl.allowUnsafeRenegotiation=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/opt/alfresco-4.0.a/tomcat/endorsed -classpath /opt/alfresco-4.0.a/tomcat/bin/bootstrap.jar -Dcatalina.base=/opt/alfresco-4.0.a/tomcat -Dcatalina.home=/opt/alfresco-4.0.a/tomcat -Djava.io.tmpdir=/opt/alfresco-4.0.a/tomcat/temp org.apache.catalina.startup.Bootstrap start

alfresco  6911  0.0  1.3 350504 40916 ?        Sl   14:52   0:00 /opt/alfresco-4.0.a/openoffice/program/soffice.bin -accept=socket,host=127.0.0.1,port=8100;urp;StarOffice.ServiceManager -env:UserInstallation=file:///opt/alfresco-4.0.a/alf_data/oouser -nologo -headless -nofirststartwizard -nocrashrep -norestore‍‍‍

Error log. After click to show the document.docx

2011-10-20 14:57:18,093  ERROR [extensions.webscripts.AbstractRuntime] [http-8080-3] Exception from executeScript - redirecting to status template error: 09200002 Wrapped Exception (with status template): 09200014 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 09200013 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/20/14/11/ffb8aaa9-a312-4f00-922c-3d1694f37df0.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store://2011/10/20/14/57/c269aeda-d02c-483d-8b18-6f1cd0f7fc25.bin, mimetype=application/x-shockwave-flash, size=0, encoding=UTF-8, locale=fr_CH]
   options: org.alfresco.service.cmr.repository.TransformationOptions@63de91c5
 org.springframework.extensions.webscripts.WebScriptException: 09200002 Wrapped Exception (with status template): 09200014 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 09200013 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/20/14/11/ffb8aaa9-a312-4f00-922c-3d1694f37df0.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store://2011/10/20/14/57/c269aeda-d02c-483d-8b18-6f1cd0f7fc25.bin, mimetype=application/x-shockwave-flash, size=0, encoding=UTF-8, locale=fr_CH]
   options: org.alfresco.service.cmr.repository.TransformationOptions@63de91c5
        at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:884)
        at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:211)
        at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:400)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:388)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:462)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:500)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:316)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:352)
        at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:189)
        at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:118)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:465)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:619)
Caused by: org.alfresco.scripts.ScriptException: 09200014 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 09200013 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/20/14/11/ffb8aaa9-a312-4f00-922c-3d1694f37df0.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store://2011/10/20/14/57/c269aeda-d02c-483d-8b18-6f1cd0f7fc25.bin, mimetype=application/x-shockwave-flash, size=0, encoding=UTF-8, locale=fr_CH]
   options: org.alfresco.service.cmr.repository.TransformationOptions@63de91c5
        at org.alfresco.repo.jscript.RhinoScriptProcessor.execute(RhinoScriptProcessor.java:195)
        at org.alfresco.repo.processor.ScriptServiceImpl.executeScript(ScriptServiceImpl.java:282)
        at org.alfresco.repo.web.scripts.RepositoryScriptProcessor.executeScript(RepositoryScriptProcessor.java:102)
        at org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:1107)
        at org.alfresco.repo.web.scripts.content.StreamContent.execute(StreamContent.java:155)
        … 25 more
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 09200013 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/20/14/11/ffb8aaa9-a312-4f00-922c-3d1694f37df0.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store://2011/10/20/14/57/c269aeda-d02c-483d-8b18-6f1cd0f7fc25.bin, mimetype=application/x-shockwave-flash, size=0, encoding=UTF-8, locale=fr_CH]
   options: org.alfresco.service.cmr.repository.TransformationOptions@63de91c5
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:177)
        at org.alfresco.repo.content.ContentServiceImpl.transform(ContentServiceImpl.java:569)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:125)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:146)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy51.transform(Unknown Source)
        at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine.render(AbstractTransformationRenderingEngine.java:71)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine.executeRenditionImpl(AbstractRenderingEngine.java:494)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine$1.doWork(AbstractRenderingEngine.java:426)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine$1.doWork(AbstractRenderingEngine.java:406)
        at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:519)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine.executeImpl(AbstractRenderingEngine.java:405)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine.executeImpl(AbstractRenderingEngine.java:369)
        at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:196)
        at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:780)
        at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:700)
        at org.alfresco.repo.action.ActionServiceImpl.executeAction(ActionServiceImpl.java:538)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:34)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:146)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy37.executeAction(Unknown Source)
        at org.alfresco.repo.rendition.RenditionServiceImpl.executeRenditionAction(RenditionServiceImpl.java:281)
        at org.alfresco.repo.rendition.RenditionServiceImpl.render(RenditionServiceImpl.java:183)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.createThumbnailNode(ThumbnailServiceImpl.java:592)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.access$000(ThumbnailServiceImpl.java:67)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl$1.doWork(ThumbnailServiceImpl.java:248)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl$1.doWork(ThumbnailServiceImpl.java:245)
        at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:519)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.createThumbnail(ThumbnailServiceImpl.java:243)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.createThumbnail(ThumbnailServiceImpl.java:222)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:34)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:146)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy122.createThumbnail(Unknown Source)
        at org.alfresco.repo.jscript.ScriptNode.createThumbnail(ScriptNode.java:2682)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:155)
        at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)
        at org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:76)
        at org.mozilla.javascript.gen.c8._c1(file:/opt/alfresco-4.0.a/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js:68)
        at org.mozilla.javascript.gen.c8.call(file:/opt/alfresco-4.0.a/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js)
        at org.mozilla.javascript.optimizer.OptRuntime.callName0(OptRuntime.java:108)
        at org.mozilla.javascript.gen.c8._c0(file:/opt/alfresco-4.0.a/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js:109)
        at org.mozilla.javascript.gen.c8.call(file:/opt/alfresco-4.0.a/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js)
        at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:393)
        at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:2834)
        at org.mozilla.javascript.gen.c8.call(file:/opt/alfresco-4.0.a/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js)
        at org.mozilla.javascript.gen.c8.exec(file:/opt/alfresco-4.0.a/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js)
        at org.alfresco.repo.jscript.RhinoScriptProcessor.executeScriptImpl(RhinoScriptProcessor.java:483)
        at org.alfresco.repo.jscript.RhinoScriptProcessor.execute(RhinoScriptProcessor.java:191)
        … 29 more
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 09200012 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/20/14/11/ffb8aaa9-a312-4f00-922c-3d1694f37df0.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store:///opt/alfresco-4.0.a/tomcat/temp/Alfresco/ComplextTransformer_intermediate_docx_3927811950814126241.pdf, mimetype=application/pdf, size=0, encoding=UTF-8, locale=fr_CH]
   options: org.alfresco.service.cmr.repository.TransformationOptions@63de91c5
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:177)
        at org.alfresco.repo.content.transform.ComplexContentTransformer.transformInternal(ComplexContentTransformer.java:247)
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:161)
        … 122 more
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 09200011 OpenOffice server conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/20/14/11/ffb8aaa9-a312-4f00-922c-3d1694f37df0.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store:///opt/alfresco-4.0.a/tomcat/temp/Alfresco/ComplextTransformer_intermediate_docx_3927811950814126241.pdf, mimetype=application/pdf, size=0, encoding=UTF-8, locale=fr_CH]
   from file: /opt/alfresco-4.0.a/tomcat/temp/Alfresco/OpenOfficeContentTransformer-source-5573145954784265268.docx
   to file: /opt/alfresco-4.0.a/tomcat/temp/Alfresco/OpenOfficeContentTransformer-target-5300881624445144960.pdf
        at org.alfresco.repo.content.transform.OpenOfficeContentTransformerWorker.transform(OpenOfficeContentTransformerWorker.java:249)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.SubsystemProxyFactory$1.invoke(SubsystemProxyFactory.java:65)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy11.transform(Unknown Source)
        at org.alfresco.repo.content.transform.ProxyContentTransformer.transformInternal(ProxyContentTransformer.java:68)
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:161)
        … 124 more
Caused by: net.sf.jooreports.openoffice.connection.OpenOfficeException: conversion failed; com.sun.star.lang.DisposedException: java.io.IOException: com.sun.star.io.IOException: EOF reached - socket,host=localhost,port=8100,tcpNoDelay=1,localHost=localhost.localdomain,localPort=38983,peerHost=localhost,peerPort=8100
        at net.sf.jooreports.openoffice.converter.OpenOfficeDocumentConverter.convertInternal(OpenOfficeDocumentConverter.java:114)
        at net.sf.jooreports.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:75)
        at org.alfresco.repo.content.transform.OpenOfficeContentTransformerWorker.transform(OpenOfficeContentTransformerWorker.java:244)
        … 134 more
2011-10-20 14:57:18,533  WARN  [webscripts.connector.RemoteClient] [http-8080-1] Exception during close() of HTTP API connection
 ClientAbortException:  java.net.SocketException: Broken pipe
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:358)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:434)
        at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:309)
        at org.apache.catalina.connector.OutputBuffer.close(OutputBuffer.java:273)
        at org.apache.catalina.connector.CoyoteOutputStream.close(CoyoteOutputStream.java:104)
        at org.springframework.extensions.webscripts.connector.RemoteClient.service(RemoteClient.java:956)
        at org.springframework.extensions.webscripts.connector.RemoteClient.call(RemoteClient.java:498)
        at org.springframework.extensions.webscripts.connector.HttpConnector.call(HttpConnector.java:136)
        at org.springframework.extensions.webscripts.connector.AuthenticatingConnector.call(AuthenticatingConnector.java:289)
        at org.springframework.extensions.webscripts.servlet.mvc.EndPointProxyController.handleRequestInternal(EndPointProxyController.java:273)
        at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
        at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:790)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)
        at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
        at org.tuckey.web.filters.urlrewrite.NormalRewrittenUrl.doRewrite(NormalRewrittenUrl.java:195)
        at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:159)
        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141)
        at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90)
        at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:303)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:619)
Caused by: java.net.SocketException: Broken pipe
        at java.net.SocketOutputStream.socketWrite0(Native Method)
        at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
        at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
        at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:741)
        at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:434)
        at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:349)
        at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:765)
        at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:124)
        at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:574)
        at org.apache.coyote.Response.doWrite(Response.java:560)
        at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:353)
        … 43 more‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

After that the process soffice is not working on the system… (no visible with "top")

Does someone have the same problem ?

Problem on JIRA : https://issues.alfresco.com/jira/browse/ALF-10993

Thank you

[michaelk]

I do not get errors (in alfresco.log) when uploading .doc files (in Linux environment) but I do not get a preview either. The document must be being processed because I can search for terms in the uploaded document and oo is used to parse the document to extract the text for the solr engine. I'm not sure how (or even if) previews are generated for MS office documents. I presume for PDFs, ghostscript is used. Perhaps it's oo->pdf->gs.

[michaelk]

*** Note this is with alfresco-4.0a on X64 Linux  ****

After looking around I found the problem.

The startup script (alfresco.sh) looks for the openoffice script as…

OPENOFFICE_SCRIPT=$INSTALLDIR/openoffice/scripts/ctl.sh‍

but this does not exist…  it is actually called openoffice_ctl.sh
so this needs to change to …

OPENOFFICE_SCRIPT=$INSTALLDIR/openoffice/scripts/openoffice_ctl.sh‍

however (at least in my case) when I executed ….

alfresco-4.0.a/openoffice/program/soffice -nofirststartwizard -nologo -headless -accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager‍

OO complained that I was missing libXext.so.6

I got a compiled library for this and placed it in the openoffice/program directory and then it complained about missing libX11.so.6 and then libxcb.so.1. I likewise obtained these libraries and bingo it works and I now get previews of .doc and .xls

I am running alfreco on an external server vi the shell without X, so perhaps this missing library problem is not encountered if you have an instillation with X

[dranakan]

Thank you michaelk.

OO complained that I was missing libXext.so.6

Did you find this in catalina.out ?
I have changed the alfresco.sh but I still get problems… This is the error after uploading (via Share) a docx :

2011-10-24 08:00:15,121  ERROR [repo.action.AsynchronousActionExecutionQueueImpl] [defaultAsyncAction3] Failed to execute asynchronous action: Action[ id=7431a8f3-7fe6-4dfb-99dd-8e77caf39982, node=null ]
 org.alfresco.error.AlfrescoRuntimeException: 09240011 Creation of thumbnail 'doclib' failed
        at org.alfresco.repo.thumbnail.CreateThumbnailActionExecuter.executeImpl(CreateThumbnailActionExecuter.java:133)
        at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:196)
        at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:780)
        at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:700)
        at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1$1.execute(AsynchronousActionExecutionQueueImpl.java:403)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:388)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:259)
        at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1.doWork(AsynchronousActionExecutionQueueImpl.java:412)
        at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:519)
        at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper.run(AsynchronousActionExecutionQueueImpl.java:415)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        at java.lang.Thread.run(Thread.java:619)
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 09240010 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/24/8/0/271f7890-9bf1-4b1b-8794-880484f40ad1.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store://2011/10/24/8/0/a6ec3ef4-b80d-43e8-bbb2-1336e08c900e.bin, mimetype=image/png, size=0, encoding=UTF-8, locale=en_US]
   options: ImageTransformationOptions[ commandOptions=, resizeOptions=org.alfresco.repo.content.transform.magick.ImageResizeOptions@6d3fb627]
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:177)
        at org.alfresco.repo.content.ContentServiceImpl.transform(ContentServiceImpl.java:569)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:80)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.model.ml.MLContentInterceptor.invoke(MLContentInterceptor.java:125)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:146)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy51.transform(Unknown Source)
        at org.alfresco.repo.rendition.executer.AbstractTransformationRenderingEngine.render(AbstractTransformationRenderingEngine.java:71)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine.executeRenditionImpl(AbstractRenderingEngine.java:494)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine$1.doWork(AbstractRenderingEngine.java:426)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine$1.doWork(AbstractRenderingEngine.java:406)
        at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:519)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine.executeImpl(AbstractRenderingEngine.java:405)
        at org.alfresco.repo.rendition.executer.AbstractRenderingEngine.executeImpl(AbstractRenderingEngine.java:369)
        at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:196)
        at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:780)
        at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:700)
        at org.alfresco.repo.action.ActionServiceImpl.executeAction(ActionServiceImpl.java:538)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:34)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:146)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy37.executeAction(Unknown Source)
        at org.alfresco.repo.rendition.RenditionServiceImpl.executeRenditionAction(RenditionServiceImpl.java:281)
        at org.alfresco.repo.rendition.RenditionServiceImpl.render(RenditionServiceImpl.java:183)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.createThumbnailNode(ThumbnailServiceImpl.java:592)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.access$000(ThumbnailServiceImpl.java:67)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl$1.doWork(ThumbnailServiceImpl.java:248)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl$1.doWork(ThumbnailServiceImpl.java:245)
        at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:519)
        at org.alfresco.repo.thumbnail.ThumbnailServiceImpl.createThumbnail(ThumbnailServiceImpl.java:243)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
        at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:34)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:146)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy122.createThumbnail(Unknown Source)
        at org.alfresco.repo.thumbnail.CreateThumbnailActionExecuter.executeImpl(CreateThumbnailActionExecuter.java:124)
        … 12 more
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 09240009 Content conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/24/8/0/271f7890-9bf1-4b1b-8794-880484f40ad1.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store:///opt/alfresco-4.0.a/tomcat/temp/Alfresco/ComplextTransformer_intermediate_docx_5853181242243135218.pdf, mimetype=application/pdf, size=0, encoding=UTF-8, locale=en_US]
   options: ImageTransformationOptions[ commandOptions=, resizeOptions=org.alfresco.repo.content.transform.magick.ImageResizeOptions@6d3fb627]
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:177)
        at org.alfresco.repo.content.transform.ComplexContentTransformer.transformInternal(ComplexContentTransformer.java:247)
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:161)
        … 86 more
Caused by: org.alfresco.service.cmr.repository.ContentIOException: 09240008 OpenOffice server conversion failed:
   reader: ContentAccessor[ contentUrl=store://2011/10/24/8/0/271f7890-9bf1-4b1b-8794-880484f40ad1.bin, mimetype=application/vnd.openxmlformats-officedocument.wordprocessingml.document, size=344415, encoding=UTF-8, locale=fr_CH]
   writer: ContentAccessor[ contentUrl=store:///opt/alfresco-4.0.a/tomcat/temp/Alfresco/ComplextTransformer_intermediate_docx_5853181242243135218.pdf, mimetype=application/pdf, size=0, encoding=UTF-8, locale=en_US]
   from file: /opt/alfresco-4.0.a/tomcat/temp/Alfresco/OpenOfficeContentTransformer-source-7537520202277468096.docx
   to file: /opt/alfresco-4.0.a/tomcat/temp/Alfresco/OpenOfficeContentTransformer-target-7990716797799954993.pdf
        at org.alfresco.repo.content.transform.OpenOfficeContentTransformerWorker.transform(OpenOfficeContentTransformerWorker.java:249)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.alfresco.repo.management.subsystems.SubsystemProxyFactory$1.invoke(SubsystemProxyFactory.java:65)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
        at $Proxy11.transform(Unknown Source)
        at org.alfresco.repo.content.transform.ProxyContentTransformer.transformInternal(ProxyContentTransformer.java:68)
        at org.alfresco.repo.content.transform.AbstractContentTransformer2.transform(AbstractContentTransformer2.java:161)
        … 88 more
Caused by: net.sf.jooreports.openoffice.connection.OpenOfficeException: conversion failed; com.sun.star.lang.DisposedException: java.io.IOException: com.sun.star.io.IOException: EOF reached - socket,host=localhost,port=8100,tcpNoDelay=1,localHost=localhost.localdomain,localPort=35990,peerHost=localhost,peerPort=8100
        at net.sf.jooreports.openoffice.converter.OpenOfficeDocumentConverter.convertInternal(OpenOfficeDocumentConverter.java:114)
        at net.sf.jooreports.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:75)
        at org.alfresco.repo.content.transform.OpenOfficeContentTransformerWorker.transform(OpenOfficeContentTransformerWorker.java:244)
        … 98 more
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

[dranakan]

The bug of the preview appears only with 1 file (the one that I have used to test…). This bug also appears with Alfresco 3.4d -> https://issues.alfresco.com/jira/browse/ALF-10993

[michaelk]

Did you find this in catalina.out ?

I extracted the libraries from the Linux distribution RPMs.
Apparently, even though it's operating 'headless' it needs some X libraries to work.

Was the issue with the one file or the one file type (docx). Do you have success with other 'docx' (office 2007) files ?

[dranakan]

Was the issue with the one file or the one file type (docx). Do you have success with other 'docx' (office 2007) files ?

Yes. To test Alfresco 4.0a I used a file that I was actually editing for customers… The file seems to be an exception… I have removed all sensitive information inside and post on JIRA… you can try it : https://issues.alfresco.com/jira/secure/attachment/25764/CrashOpenOffice.docx

[dhornford]

We have the same problem with .docx, .xlxs & .pptx
New documents are created in Office 2010 (Windows 7) and Office 2011 (Mac)

Running 4.0a with the Linux community installer using the included OO, Postgres & Tomcat
Linux is CentOS 6

Will happily troubleshoot if someone will point where to look.

Dave

[johngouf]

I think it doesn't work properly on 4.0b either.
michaelk, the error I get is about libXext.so.6 missing. Any idea where can I get them for Ubuntu 64bit?

[nickbsd]

I've recently installed the Linux Alfresco version (4.0.d) on a new CentOS server using the wizard.

.DOC/.PDF files preview and open fine but .DOCX files fail to preview.

I get similiar error messages that have been posted to this forum posting.