Could not run configuration: Unable to check configuration for backing service: postgresql

[Laurent_Bouquin]

We've got an issue with stratup nuxeo. It's fblock to postgre connexion:
/> Could not run configuration: Unable to check configuration for backing service: postgresql But if I can connect directly by psql client it's ok root@v-os-nuxeo-stg0:/var/nuxeo/nuxeo/lib# psql -h "192.168.10.224" -U nuxeo nuxeo Password for user nuxeo: psql (12.9 (Ubuntu 12.9-0ubuntu0.20.04.1), server 13.4 (Ubuntu 13.4-1.pgdg20.04+1)) WARNING: psql major version 12, server major version 13. Some psql features might not work. SSL connection (protocol: TLSv1.3, cipher: TLS_AES_256_GCM_SHA384, bits: 256, compression: off) Type "help" for help.

nuxeo=>

Why nuxeo c'ant connect it ?

[Thierry_Martins]

Hello, could you paste the first lines of the output of the command "nuxeoctl showconf" ? I'm interested in the value for NUXEO_HOME

$ bin/nuxeoctl showconf
Nuxeo home:          /opt/nuxeo-server-10.10-tomcat
Nuxeo configuration: /opt/nuxeo-server-10.10-tomcat/bin/nuxeo.conf
Include template: /opt/nuxeo-server-10.10-tomcat/templates/common-base
Include template: /opt/nuxeo-server-10.10-tomcat/templates/common
Include template: /opt/nuxeo-server-10.10-tomcat/templates/default
***** Nuxeo instance configuration *****
NUXEO_CONF: /opt/nuxeo-server-10.10-tomcat/bin/nuxeo.conf
NUXEO_HOME: /opt/nuxeo-server-10.10-tomcat

Thank you

[Laurent_Bouquin]

Hello,

root@v-os-nuxeo-stg0:/var/log/nuxeo# /var/nuxeo/nuxeo/bin/nuxeoctl showconf |more 
Nuxeo home:          /var/nuxeo/nuxeo
Nuxeo configuration: /nuxeo/nuxeo.conf
Include template: /var/nuxeo/nuxeo/templates/common-base
Include template: /var/nuxeo/nuxeo/templates/common
Include template: /var/nuxeo/nuxeo/templates/default
Include template: /var/nuxeo/nuxeo/templates/postgresql
Include template: /var/nuxeo/nuxeo/templates/postgresql-quartz-cluster
Include template: /nuxeo/templates/elastic
Include template: /nuxeo/templates/cocktail
Include template: /nuxeo/templates/ident_auth
Include template: /nuxeo/templates/notifications
Include template: /nuxeo/templates/tomcat
Include template: /var/nuxeo/nuxeo/templates/shibboleth
Include template: /var/nuxeo/nuxeo/templates/drive
Include template: /nuxeo/templates/custom
Include template: /var/nuxeo/nuxeo/templates/ubx-package
Include template: /var/nuxeo/nuxeo/templates/retention
Nuxeo Dev mode is enabled
***** Nuxeo instance configuration *****
NUXEO_HOME: /var/nuxeo/nuxeo