Unable to acces to Alfresco after a server restart

[thibault_l]

Hello,

I have Alfresco Community 5.2 installed on port 80 and an ASP.net client on port 81 using IIS on the same server (window server 2012) and  it's worked together for 2 weeks. But today, after an update of the client and a restart of the server (and didn't modify any config file in alfresco), I can't acces to alfresco  (/alfresco and share) : it's send  the following error message :

Not Found

---

HTTP Error 404. The requested resource is not found.

So I tried  things like 

• desactive the client site from IIS.
• stop and restart the firewall rules on tomcat/bin/tomcat7.exe
• check if an app used port 80
• restart the window server

I checked the log and the only error I have is in the catalina.log :

GRAVE: Failed to initialize end point associated with ProtocolHandler ["http-apr-80"]
java.lang.Exception: Socket bind failed: [730013] Une tentative d?accès à un socket de manière interdite par ses autorisations d?accès a été tentée.
    at org.apache.tomcat.util.net.AprEndpoint.bind(AprEndpoint.java:453)
    at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:646)
    at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
    at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
    at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
    at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)

mai 19, 2017 3:39:07 PM org.apache.catalina.core.StandardService initInternal
GRAVE: Failed to initialize connector [Connector[HTTP/1.1-80]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[HTTP/1.1-80]]
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:106)
    at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
    at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: org.apache.catalina.LifecycleException: L''initialisation du gestionnaire de protocole a échoué
    at org.apache.catalina.connector.Connector.initInternal(Connector.java:980)
    at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
    ... 12 more
Caused by: java.lang.Exception: Socket bind failed: [730013] Une tentative d?accès à un socket de manière interdite par ses autorisations d?accès a été tentée.
    at org.apache.tomcat.util.net.AprEndpoint.bind(AprEndpoint.java:453)
    at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:646)
    at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
    at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
    ... 13 more

Nothing in alfresco.log and share.log.

alfrescoTomcat service is running in the task manager.

I can acces to my client site, so the error should come from to tomcat server, right ?

My share-config-custom.xml :

   <config evaluator="string-compare" condition="Remote">
      <remote>
         <endpoint>
            <id>alfresco-noauth</id>
            <name>Alfresco - unauthenticated access</name>
            <description>Access to Alfresco Repository WebScripts that do not require authentication</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:80/alfresco/s</endpoint-url>
            <identity>none</identity>
         </endpoint>

         <endpoint>
            <id>alfresco</id>
            <name>Alfresco - user access</name>
            <description>Access to Alfresco Repository WebScripts that require user authentication</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:80/alfresco/s</endpoint-url>
            <identity>user</identity>
         </endpoint>

         <endpoint>
            <id>alfresco-feed</id>
            <name>Alfresco Feed</name>
            <description>Alfresco Feed - supports basic HTTP authentication via the EndPointProxyServlet</description>
            <connector-id>http</connector-id>
            <endpoint-url>http://localhost:80/alfresco/s</endpoint-url>
            <basic-auth>true</basic-auth>
            <identity>user</identity>
         </endpoint>

         <endpoint>
            <id>alfresco-api</id>
            <parent-id>alfresco</parent-id>
            <name>Alfresco Public API - user access</name>
            <description>Access to Alfresco Repository Public API that require user authentication.
                         This makes use of the authentication that is provided by parent 'alfresco' endpoint.</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:80/alfresco/api</endpoint-url>
            <identity>user</identity>
         </endpoint>
      </remote>
   </config>

and my alfresco-global.properties

alfresco.context=alfresco
alfresco.host=127.0.0.1
alfresco.port=80
alfresco.protocol=http

share.context=share
share.host=127.0.0.1
share.port=80
share.protocol=http

For now, I don't have more ideas to debug this.

So what can be the source of the problem ?

Thanks

[billydekid]

Hi,

The hint might be this log:

Caused by: java.lang.Exception: Socket bind failed: [730013] Une tentative d?accès à un socket de manière interdite par ses autorisations d?accès a été tentée.

This issue relates to authorization / permission to access this port.

Does this service run as administrator privileges?

[bayu]

[thibault_l]

Yes, this servie run with the adminstrator privileges, as he always done and worked for 1 month.

I had this error the last friday without modify privilege access to my server

[billydekid]

Hi, just curious on this part:

an ASP.net client on port 81 using IIS on the same server

What's the actual purpose of this "client" here, what's the topology or client-server relation with Alfresco. Sorry, since I have no experience with this kind of solutions. The problem triggered by this client.

[thibault_l]

I'm currently in internship and I have to implement Alfresco Community and build a web client in ASP.net

The web client, using the REST API and CMIS 1.1, is built for :

• make easier the transfert to Alfresco.
• call another software API when the document is archived into Alfresco.

About the problem, I solved it by interchanging the ports: 

• the web client (on the iis) is on :80
• alfresco is on :81

I don't know if the problem will occur again because the previous configuration (alfresco on port 80 and web client 81) work for 2 weeks greatly but suddenly gave me this exception.

[billydekid]

Interchanging the ports solve the problem, hmm.. it's strange.

Have you try to deploy on different server, i.e. Alfresco installed in Linux box, and set both on port 80.

[thibault_l]

I've only one VPS available for this project, so I can't test.

But if the probleme happens again, I will try to get an another VPS and try it.

Currently, it's not a problem if these applications are not both on port 80.