Uploads hang at 100% with files larger than 1MB(SOLVED)

[jsheckler]

Hello,

I'm having a problem with my 4.2.c community install where all users(including admin) try to upload files larger than 1MB through share, the file upload proceeds to 100% and then hangs, leaving the upload window up.  If I click the X on the top right, or cancel, the window closes, but the file does not show up in the documents list.  If I click the red X next to the document I'm trying to upload, nothing happens.

This only happens with files larger than about 1MB, and only in the share UI.  If I try to upload smaller files via share, it succeeds, and if I go into the old alfresco interface all uploads succeed.

I've combed through the all of the log files, and haven't found any errors.

Does anyone have an idea why this might be happening, or is there a way to turn logging up to debug so I can try to figure this out?

I'd appreciate any help.

Sincerely,
Jeremiah Sheckler

[rjohnson]

You don't say how your users are attaching to the service, but if its via SSL and Apache, then there is a buffer size limit that does cause problems and the default is 128kb.

If you are uploading via SSL check the entry SSLRenegBufferSize in your Apache settings. I have mine set to 104860000 which is about 100Mb. Obviously you can go higher if you need.

Good luck

Bob Johnson

[jsheckler]

Thank you very much!  I'm using Nginx instead of apache, but the same principle applied.  I set "client_max_body_size 100M;" in my /etc/nginx/nginx.conf in the http section, reloaded nginx and the file upload problem went away.

Thank you again!

Sincerely,
Jeremiah Sheckler