Unable to access alfresco - SOLVED

[quark0x]

Hi guys,
I've been using Alfresco 2.0 Release for almost a year now and couple of days ago I restarted the server that runs it and now I'm unable to access it anymore. I tried manually restarting it using the shell script provided (alf_start.sh) in the command line and I'm getting the following messages:
Using CATALINA_BASE:   /data/Alfresco/tomcat
Using CATALINA_HOME:   /data/Alfresco/tomcat
Using CATALINA_TMPDIR: /data/Alfresco/tomcat/temp
Using JRE_HOME:       /data/Alfresco/java

When I tried accessing its web client (http://ip_address:8080/alfresco), it will keep on and on trying to access it and wouldn't give me any login page or anything like that. It wouldn't even say "Page cannot be found" and I tried doing a netstat on my linux machine and it shows that the port 8080 is listening
for any requests (seems that tomcat is running but not serving any page)…

I appreciate any suggestions you may have.

Chris

[quark0x]

Hi,
The database has been configured already just because I've been using Alfresco for almost a year now. However, regarding the alfresco.log file, I have it but it's empty..

Chris

[quark0x]

I've taken a look at the catalina.out log file and it seems that the Exception messages weren't really helpful at all, and it's also truncated… Whenever I restart the Alfresco service, nothing gets appended in this log file since I started getting this issue…


Here's the contents that I got:
17:37:36,320 ERROR [node.integrity.IntegrityChecker] Found 1 integrity violations:
Invalid property value:
   Node: workspace://SpacesStore/227576ba-6fda-11dd-bb92-77e721bdaacf
   Type: {http://www.alfresco.org/model/content/1.0}content
   Property: {http://www.alfresco.org/model/content/1.0}name
   Constraint: Value 'Sask%20Min%20of%20Health.jpg' matches regular expression: (.*[\"\*\\\>\<\?\/\:\|\xA3\xAC\%\&\+\;]+.*)|(.*[\.]?.*[\.]+$)|(.*[ ]+$)
17:37:36,405 ERROR [util.transaction.SpringAwareUserTransaction] Transaction didn't commit
org.alfresco.repo.node.integrity.IntegrityException: Integrity failure
        at org.alfresco.repo.node.integrity.IntegrityChecker.checkIntegrity(IntegrityChecker.java:619)
        at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.flush(AlfrescoTransactionSupport.java:524)
        at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.beforeCommit(AlfrescoTransactionSupport.java:595)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.triggerBeforeCommit(AbstractPlatformTransactionManager.java:657)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:482)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:469)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.doCommitTransactionAfterReturning(TransactionAspectSupport.java:266)
        at org.alfresco.util.transaction.SpringAwareUserTransaction.commit(SpringAwareUserTransaction.java:405)
        at org.alfresco.filesys.server.SrvSession.endTransaction(SrvSession.java:627)
        at org.alfresco.filesys.ftp.FTPSrvSession.procStoreFile(FTPSrvSession.java:2368)
        at org.alfresco.filesys.ftp.FTPSrvSession.run(FTPSrvSession.java:4253)
        at java.lang.Thread.run(Thread.java:595)
java.lang.reflect.InvocationTargetException
        at sun.reflect.GeneratedConstructorAccessor583.newInstance(Unknown Source)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
        at org.apache.poi.hssf.record.RecordFactory.createRecord(RecordFactory.java:224)
        at org.apache.poi.hssf.record.RecordFactory.createRecords(RecordFactory.java:160)
        at org.apache.poi.hssf.usermodel.HSSFWorkbook.<init>(HSSFWorkbook.java:163)
        at org.apache.poi.hssf.usermodel.HSSFWorkbook.<init>(HSSFWorkbook.java:210)
        at org.apache.poi.hssf.usermodel.HSSFWorkbook.<init>(HSSFWorkbook.java:191)
        at org.alfresco.repo.content.transform.PoiHssfContentTransformer.transformInternal(PoiHssfContentTransformer.java:87)
        at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:245)
        at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:210)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.indexProperty(LuceneIndexerImpl2.java:1639)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.createDocuments(LuceneIndexerImpl2.java:1273)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.updateFullTextSearch(LuceneIndexerImpl2.java:2014)
        at org.alfresco.repo.search.impl.lucene.fts.FullTextSearchIndexerImpl.index(FullTextSearchIndexerImpl.java:177)
        at sun.reflect.GeneratedMethodAccessor240.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:335)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:181)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:148)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:170)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:176)
        at $Proxy5.index(Unknown Source)
        at org.alfresco.repo.search.impl.lucene.fts.FTSIndexerJob.execute(FTSIndexerJob.java:44)
        at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)
Caused by: java.lang.ArrayIndexOutOfBoundsException
        at java.lang.System.arraycopy(Native Method)
        at org.apache.poi.hssf.record.UnknownRecord.<init>(UnknownRecord.java:62)
        at org.apache.poi.hssf.record.SubRecord.createSubRecord(SubRecord.java:57)
        at org.apache.poi.hssf.record.ObjRecord.fillFields(ObjRecord.java:99)
        at org.apache.poi.hssf.record.Record.fillFields(Record.java:90)
        at org.apache.poi.hssf.record.Record.<init>(Record.java:55)
        at org.apache.poi.hssf.record.ObjRecord.<init>(ObjRecord.java:61)
        … 28 more
[WARNING] Unknown Ptg 3c (60)
java.lang.reflect.InvocationTargetException
        at sun.reflect.GeneratedConstructorAccessor583.newInstance(Unknown Source)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
        at org.apache.poi.hssf.record.RecordFactory.createRecord(RecordFactory.java:224)
        at org.apache.poi.hssf.record.RecordFactory.createRecords(RecordFactory.java:160)
        at org.apache.poi.hssf.usermodel.HSSFWorkbook.<init>(HSSFWorkbook.java:163)
        at org.apache.poi.hssf.usermodel.HSSFWorkbook.<init>(HSSFWorkbook.java:210)
        at org.apache.poi.hssf.usermodel.HSSFWorkbook.<init>(HSSFWorkbook.java:191)
        at org.alfresco.repo.content.transform.PoiHssfContentTransformer.transformInternal(PoiHssfContentTransformer.java:87)
        at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:245)
        at org.alfresco.repo.content.transform.AbstractContentTransformer.transform(AbstractContentTransformer.java:210)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.indexProperty(LuceneIndexerImpl2.java:1639)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.createDocuments(LuceneIndexerImpl2.java:1273)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.updateFullTextSearch(LuceneIndexerImpl2.java:2014)
        at org.alfresco.repo.search.impl.lucene.fts.FullTextSearchIndexerImpl.index(FullTextSearchIndexerImpl.java:177)
        at sun.reflect.GeneratedMethodAccessor240.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:335)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:181)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:148)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:170)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:176)
        at $Proxy5.index(Unknown Source)
        at org.alfresco.repo.search.impl.lucene.fts.FTSIndexerJob.execute(FTSIndexerJob.java:44)
        at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)
Caused by: java.lang.ArrayIndexOutOfBoundsException
        at java.lang.System.arraycopy(Native Method)
        at org.apache.poi.hssf.record.UnknownRecord.<init>(UnknownRecord.java:62)
        at org.apache.poi.hssf.record.SubRecord.createSubRecord(SubRecord.java:57)
        at org.apache.poi.hssf.record.ObjRecord.fillFields(ObjRecord.java:99)
        at org.apache.poi.hssf.record.Record.fillFields(Record.java:90)
        at org.apache.poi.hssf.record.Record.<init>(Record.java:55)
        at org.apache.poi.hssf.record.ObjRecord.<init>(ObjRecord.java:61)
        … 28 more
17:45:07,287 ERROR [util.transaction.SpringAwareUserTransaction] Transaction didn't commit
org.alfresco.repo.search.IndexerException: Failed to prepare: requires rollback
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerAndSearcherFactory2.prepare(LuceneIndexerAndSearcherFactory2.java:711)
        at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.beforeCommit(AlfrescoTransactionSupport.java:599)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.triggerBeforeCommit(AbstractPlatformTransactionManager.java:657)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:482)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:469)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.doCommitTransactionAfterReturning(TransactionAspectSupport.java:266)
        at org.alfresco.util.transaction.SpringAwareUserTransaction.commit(SpringAwareUserTransaction.java:405)
        at org.alfresco.filesys.server.SrvSession.endTransaction(SrvSession.java:627)
        at org.alfresco.filesys.ftp.FTPSrvSession.run(FTPSrvSession.java:4445)
        at java.lang.Thread.run(Thread.java:595)
Caused by: org.alfresco.repo.search.impl.lucene.LuceneIndexException: Index failed to prepare
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.prepare(LuceneIndexerImpl2.java:748)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerAndSearcherFactory2.prepare(LuceneIndexerAndSearcherFactory2.java:706)
        … 9 more
Caused by: org.alfresco.repo.search.impl.lucene.LuceneIndexException: Failed to flush index
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.flushPending(LuceneIndexerImpl2.java:967)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.prepare(LuceneIndexerImpl2.java:732)
        … 10 more
Caused by: java.io.IOException: No space left on device
        at java.io.RandomAccessFile.writeBytes(Native Method)
        at java.io.RandomAccessFile.write(RandomAccessFile.java:456)
        at org.apache.lucene.store.FSIndexOutput.flushBuffer(FSDirectory.java:514)
        at org.apache.lucene.store.BufferedIndexOutput.flush(BufferedIndexOutput.java:84)
        at org.apache.lucene.store.BufferedIndexOutput.close(BufferedIndexOutput.java:98)
        at org.apache.lucene.store.FSIndexOutput.close(FSDirectory.java:517)
        at org.apache.lucene.index.SegmentInfos.write(SegmentInfos.java:91)
        at org.apache.lucene.index.IndexWriter$1.doBody(IndexWriter.java:262)
        at org.apache.lucene.store.Lock$With.run(Lock.java:99)
        at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:259)
        at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:224)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.makeDeltaIndexWriter(IndexInfo.java:702)
        at org.alfresco.repo.search.impl.lucene.index.IndexInfo.getDeltaIndexWriter(IndexInfo.java:743)
        at org.alfresco.repo.search.impl.lucene.LuceneBase2.getDeltaWriter(LuceneBase2.java:218)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.indexImpl(LuceneIndexerImpl2.java:1164)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.indexImpl(LuceneIndexerImpl2.java:1158)
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerImpl2.flushPending(LuceneIndexerImpl2.java:961)
        … 11 more
log4j:ERROR Failed to flush writer,
java.io.IOException: No space left on device
        at java.io.FileOutputStream.writeBytes(Native Method)
        at java.io.FileOutputStream.write(FileOutputStream.java:260)
        at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(StreamEncoder.java:336)
        at sun.nio.cs.StreamEncoder$CharsetSE.implFlushBuffer(StreamEncoder.java:404)
        at sun.nio.cs.StreamEncoder$CharsetSE.implFlush(StreamEncoder.java:408)
        at sun.nio.cs.StreamEncoder.flush(StreamEncoder.java:152)
        at java.io.OutputStreamWriter.flush(OutputStreamWriter.java:213)
        at org.apache.log4j.helpers.QuietWriter.flush(QuietWriter.java:49)
        at org.apache.log4j.WriterAppender.subAppend(WriterAppender.java:306)
        at org.apache.log4j.DailyRollingFileAppender.subAppend(DailyRollingFileAppender.java:349)
        at org.apache.log4j.WriterAppender.append(WriterAppender.java:150)
        at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
        at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
        at org.apache.log4j.Category.callAppenders(Category.java:187)
        at org.apache.log4j.Category.forcedLog(Category.java:372)
        at org.apache.log4j.Category.log(Category.java:864)
        at org.apache.commons.logging.impl.Log4JLogger.error(Log4JLogger.java:192)
        at org.alfresco.util.transaction.SpringAwareUserTransaction.commit(SpringAwareUserTransaction.java:409)
        at org.alfresco.filesys.server.SrvSession.endTransaction(SrvSession.java:627)
        at org.alfresco.filesys.ftp.FTPSrvSession.run(FTPSrvSession.java:4445)
        at java.lang.Thread.run(Thread.java:595)
17:45:07,319 ERROR [util.transaction.SpringAwareUserTransaction] Transaction didn't commit
org.alfresco.repo.search.IndexerException: Failed to prepare: requires rollback
        at org.alfresco.repo.search.impl.lucene.LuceneIndexerAndSearcherFactory2.prepare(LuceneIndexerAndSearcherFactory2.java:711)
        at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.beforeCommit(AlfrescoTransactionSupport.java:599)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.triggerBeforeCommit(Abst

[quark0x]

Hi,
I've tried that, and restarted Alfresco, and I'm still unable to access it. It looks to me that the issue is more with the tomcat server itself because I couldnt access http://my_ip_address:8080 … Is there anyway I can troubleshoot this? I apologize but I am not really familiar with tomcat server.
Also, like I mentioned in my previous post, I did a netstat in the server and I see port 8080 listening to requests.

Thanks,
Chris

[quark0x]

Hi belmekki,
The fact that my catalina.out log file was truncated would mean that I ran out of disk space. Maybe that's the reason why I couldn't run my tomcat application server because I checked my disk space and I've totally ran out… I'm going to increase my disk space and see if it would fix it…

Thanks alot for your help
Chris

[quark0x]

Hi belmekki,

Yes, it was indeed due to insufficient disk space.. I'm now able to access Alfresco once again after freeing up some disk space… 

Chris

[mikeh]

The disk space warning was in the exception trace:

java.io.IOException: No space left on device‍

Glad you got it sorted out.
Mike

[quark0x]

Hi ,
Set index.recovery to FULL instead of VALIDATE or AUTO in repository.properties file.
Locate on Tomcat\webapps\alfresco\web-inf\classes\alfresco
It will be rebuild all your lucene indexes.
Kind Regards
BELMEKKI

Hi guys,
Now that I'm able to access the Alfresco login page, another issue came up where I couldn't login using my existing account or even using the admin account.. I keep getting the error message "Unable to login - unknown username/password"..
- Could this be the effect of changing the settings for index.recovery in repository.properties (see quote above)?
- Is there any configuration I need to modify in order for me to get to the admin account?
- Does it mean that my repository has been corrupted? If so, is there anyway to recover my data and be able to login again using the user accounts that I created before?

Thanks,
Chris

[quark0x]

Hi guys,
I got this sorted out and I'm able to login to Alfresco and made sure that all my files are intact…
Like what belmekki said, I learned that setting index.recovery to FULL (in repository.properties) rebuilds my indexes when I restarted my server. Because I've got lots of files in Alfresco, it took awhile for it to rebuild the entire index that's why I thought nothing's happening. But then after few hours, I attempted to login again and it now works!

Chris