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RM Dashlet does not appear after instaling amps.

thebossa
Champ in-the-making
Champ in-the-making
Ok My install was done with the Linux Setup Wiz for Alfresco community ver 4.2.c on CentOS 6.3
Also I installed Alfresco a a service so it starts up when the OS does

here are the steps I followed

1) downloaded RM-2.0.1-147.zip

2) Uncompressed and placed the RM-2.0.1-147.amp on the /opt/alfresco-4.2.c/amps directory and
RM-share-2.0.1-147.amp on  /opt/alfresco-4.2.c/amps_share

3) logged in as root user

4) executed service alfresco stop

5) executed cd /opt/alfresco-4.2.c/bin

6) executed ./apply_amps.sh -force

7) ran the script and it the message that it installed RM module on alfresco.war
   and rm share module on  share.war ( will provide pics if necessary) executed service alfresco start

9)  in share i logged as admin and it showed that a record management site was created however the record management config dashlet is nowhere to be found  Smiley Sad  neither in the generated RM site or my admin dashboard

alfresco.log when i started up the server after install
http://pastebin.com/UdUe8i4a

Assistance is verymuch appreciated !

Edit : extra

tried reinstalling the whole alfresco ecms and stead of runnning the apply_amps.sh -force i used
java -jar alfresco-mmt.jar install /amp/dirGoes/here/ rm-2.0.1-147.amp /.war/dirGoes/here/alfresco.war -nobackup -force 

same for the rm-share-2.0.1-147.amp with the share.war still no dashlet
what am i doing wrong?!
8 REPLIES 8

dcus-it
Champ in-the-making
Champ in-the-making
I am having the same issue… no response yet. Nothing in the log that indicates a problem.

dcus-it
Champ in-the-making
Champ in-the-making
Here is what I posted in another thread.

I am having the same issue–The dashlet does not appear after restarting Alfresco. The installation went well.. alfresco.log file shows that the records management module is starting, but does not indicate completion as other items in the log do. Help would be appreciated.

Thanks!

Alfresco.log

11:17:05,231 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
11:17:05,362 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
11:17:29,652 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor Repository Template Processor for extension ftl
11:17:29,654 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor Repository Script Processor for extension js
11:17:42,505 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Connecting to database: jdbc:mysql://localhost:3306/alfresco, UserName=alfresco@localhost, MySQL-AB JDBC Driver
11:17:42,506 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
11:17:42,988 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] No changes were made to the schema.
11:17:43,637 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Search' subsystem, ID: [Search, managed, solr]
11:17:44,304 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Search' subsystem, ID: [Search, managed, solr] complete
11:17:44,473 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'thirdparty' subsystem, ID: [thirdparty, default]
11:17:44,714 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'thirdparty' subsystem, ID: [thirdparty, default] complete
11:17:44,714 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]
11:17:46,110 WARN  [org.alfresco.util.OpenOfficeConnectionTester] Error trying to query Open Office version information. OpenOffice.org's ConfigurationRegistry not implemented in this version of OOo. This should not affect the operation of OOo.
11:17:46,113 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete
11:17:46,125 INFO  [org.alfresco.repo.admin.ConfigurationChecker] The Alfresco root data directory ('dir.root') is: C:\Alfresco2\alf_data
11:17:46,136 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] Checking for patches to apply …
11:17:47,306 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] No patches were required.
11:17:47,316 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Found 5 module(s).
11:17:47,397 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org_alfresco_module_rm' version 2.0.1.
11:17:47,503 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org_alfresco_module_rm_share' version 2.0.1.

11:17:47,703 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'alfresco-mm-repo' version 0.1.5.9.
11:17:47,731 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org.alfresco.module.vti' version 1.2.
11:17:47,757 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org.alfresco.integrations.google.docs' version 2.0.0.
11:17:47,779 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'fileServers' subsystem, ID: [fileServers, default]
11:17:48,152 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, passthru1]
11:17:49,329 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, passthru1] complete
11:17:49,329 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1]
11:17:49,401 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1] complete
11:17:49,402 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, ldap1]
11:17:50,255 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, ldap1] complete
11:17:50,327 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'fileServers' subsystem, ID: [fileServers, default] complete
11:17:50,327 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'imap' subsystem, ID: [imap, default]
11:17:50,494 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'imap' subsystem, ID: [imap, default] complete
11:17:50,494 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'email' subsystem, ID: [email, outbound]
11:17:50,574 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'email' subsystem, ID: [email, outbound] complete
11:17:50,574 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'email' subsystem, ID: [email, inbound]
11:17:50,683 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'email' subsystem, ID: [email, inbound] complete
11:17:50,683 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'googledocs' subsystem, ID: [googledocs, default]
11:17:50,731 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'googledocs' subsystem, ID: [googledocs, default] complete
11:17:50,731 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Subscriptions' subsystem, ID: [Subscriptions, default]
11:17:50,746 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Subscriptions' subsystem, ID: [Subscriptions, default] complete
11:17:50,746 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] Disabled - clear non-missing user usages …
11:17:50,757 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] Found 0 users to clear
11:17:50,757 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] … cleared non-missing usages for 0 users
11:17:50,757 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Synchronization' subsystem, ID: [Synchronization, default]
11:17:50,815 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Synchronizing users and groups with user registry 'ldap1'
11:17:50,832 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Retrieving groups changed since Dec 19, 2012 7:34:03 AM from user registry 'ldap1'
11:17:51,027 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 Group Analysis: Commencing batch of 0 entries
11:17:51,028 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 Group Analysis: Completed batch of 0 entries
11:17:51,035 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Retrieving users changed since Dec 19, 2012 9:23:34 AM from user registry 'ldap1'
11:17:51,067 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Commencing batch of 0 entries
11:17:51,067 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Completed batch of 0 entries
11:17:51,090 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Finished synchronizing users and groups with user registry 'ldap1'
11:17:51,090 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] 0 user(s) and 0 group(s) processed
11:17:51,098 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Synchronization' subsystem, ID: [Synchronization, default] complete
11:17:51,960 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco JVM - v1.7.0_07-b10; maximum heap size 989.875MB
11:17:51,964 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco started (Community). Current version: 4.2.0 (4480) schema 6,020. Originally installed version: 4.2.0 (4480) schema 6,020.
11:17:51,964 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default]
11:17:52,083 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default] complete
11:17:52,083 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Replication' subsystem, ID: [Replication, default]
11:17:52,095 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Replication' subsystem, ID: [Replication, default] complete
11:17:55,240 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'googledocs' subsystem, ID: [googledocs, v2]
11:17:55,322 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'googledocs' subsystem, ID: [googledocs, v2] complete
11:17:55,689 INFO  [org.alfresco.module.vti.VtiServer] Vti server started successfully on port: 27070
11:17:55,689 INFO  [org.alfresco.module.vti.VtiServer] Vti server SessionIdManagerWorkerName: jetty1
11:18:04,544 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 551 Web Scripts (+0 failed), 841 URLs
11:18:04,544 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 2 Package Description Documents (+0 failed)
11:18:04,545 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 1 Schema Description Documents (+0 failed)
11:18:04,546 INFO  [org.springframework.extensions.webscripts.AbstractRuntimeContainer] Initialised Repository Web Script Container (in 7911.818ms)
11:18:04,564 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor freemarker for extension ftl
11:18:04,565 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor javascript for extension js

thebossa
Champ in-the-making
Champ in-the-making
DCUS-IT i managed to see the dashlet now somehow ill tell what i did and pray it works for you too cuz im not too convinced.
delete all .war backups or move em away from the webapps folder.

make sure u have the rm-2.0.1-147.amp file in the amps folder and the rm-share-2.0.1.amp in the amps_share folder.

go to the bin folder and execute ./apply_amps.sh -nobackup -force ro reinstall modules

whe n checking the dashlets switch the lay outs until the record management config dashlet pops up ( in the admin dashboard )

i know it all sounds fuzzy and honestly it is i hope works for you man !

dcus-it
Champ in-the-making
Champ in-the-making
I tried this with your procedure. Same problem.

rwetherall
Confirmed Champ
Confirmed Champ
Hi All,

The missing RM dashlet seems to be an issue lots of people are struggling with.

To help me get to the bottom of it could people chime in with the version of alfresco community they are seeing the issue with.  It seems like it is a 4.2.c related issue.  Have people also seen the issue using 4.2.b?

You may be interested/relieved to know that in the upcoming 2.1 release the dashlet will be gone and you will be able to create an RM site using the standard create site dialog!  In the mean time though I'll try and get to the bottom of the issue.

Thanks for your patience!

Roy

elmarie
Champ in-the-making
Champ in-the-making
Any Progress on this?

spuhler
Champ in-the-making
Champ in-the-making
same problem here using 4.2.c
It seems all goes well during the installation, but no dashlet shows.
6/13/2013
I came back about a week later, didn't do naything I remember and now the dashlet is there

I followed the below steps for installing the RM module on Share and Explorer through MMT tool:
1. downloaded "alfresco-rm-2.0.2-171.amp" and "alfresco-rm-2.0.2-171.amp" from the support portal.
2. install the RM module on your Alfresco installtion using the MMT tool:
navigate to the "alfresco-mmt.jar" location within your application server folder(e.g.: tomcat).
command for installing module:
java -jar alfresco-mmt.jar install <ampFile_Location> <warFile_Location> -force;

Do the same for alfresco and share amps.
3. you can check whether the RM module is properly installed on the alfresco.war and share.war using the below command:
—> java -jar alfresco-mmt.jar list alfresco.war;

—> java -jar alfresco-mmt.jar list share.war;
If properly done then RM module will be listed in the output.

4. Post this you need to restart the application server. Before restart you can delete the share and alfresco folders within the webapps folder, once restarted the the respective war files will unzip and re-create these folders once again.
5. Once the server is up, you can Add the Records Management dashlet to your Dashboard and enable Records Management site.

Hope this post helps!

Regards,
Vijay.