RM 2.0.1 on Alfresco 4.2b dashlet not shown

[acarey]

Hello,

I have installed a totally new Alfresco Community 4.2b and the RM 2.0.1 by following the steps described at http://docs.alfresco.com/4.1/index.jsp?topic=%2Fcom.alfresco.enterprise.doc%2Ftasks%2Frm-amp-install...

Everything went fine on the instalaltion and server restart, but when I try to add the new dashlet, the Records Management dashlet does not appear in my choices.

Any idea of what can be done to solve this problem?



Alice

[resplin]

I tried this yesterday and it worked for me.

Thoughts:

* Did you use the RM 2.0.1 AMP downloadable from the 4.2.b download page? It's halfway down this page:
http://wiki.alfresco.com/wiki/Community_file_list_4.2.b

* Even though the instructions said that installing RM 2.0.1 does not require the –force flag to be passed to MMT, I got a lot of errors if I didn't use the flag.

* Are you logged in as "admin" when you try to add the dashlet?

That is all I can think of. If your problem isn't solved by one of those three tips, the next step would be to look through the error logs.

* Did MMT generate any errors when you installed the AMP?

* Are any of your errors in your alfresco.log at startup related to Records Management?

* Does trying to list the dashlets generate any new errors in the alfresco.log?

Good luck.

[acarey]

Hello,

I have found the mistake…  I have to use the -force attribute for the apply_amps.sh script execution, otherwise the share part of rm is not deployed.

Regards,

Alice

[dcus-it]

I am having the same issue–The dashlet does not appear after restarting Alfresco. The installation went well.. alfresco.log file shows that the records management module is starting, but does not indicate completion as other items in the log do. Help would be appreciated.

Thanks!

Alfresco.log

11:17:05,231 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'sysAdmin' subsystem, ID: [sysAdmin, default]
11:17:05,362 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'sysAdmin' subsystem, ID: [sysAdmin, default] complete
11:17:29,652 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor Repository Template Processor for extension ftl
11:17:29,654 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor Repository Script Processor for extension js
11:17:42,505 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Connecting to database: jdbc:mysql://localhost:3306/alfresco, UserName=alfresco@localhost, MySQL-AB JDBC Driver
11:17:42,506 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
11:17:42,988 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] No changes were made to the schema.
11:17:43,637 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Search' subsystem, ID: [Search, managed, solr]
11:17:44,304 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Search' subsystem, ID: [Search, managed, solr] complete
11:17:44,473 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'thirdparty' subsystem, ID: [thirdparty, default]
11:17:44,714 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'thirdparty' subsystem, ID: [thirdparty, default] complete
11:17:44,714 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]
11:17:46,110 WARN  [org.alfresco.util.OpenOfficeConnectionTester] Error trying to query Open Office version information. OpenOffice.org's ConfigurationRegistry not implemented in this version of OOo. This should not affect the operation of OOo.
11:17:46,113 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete
11:17:46,125 INFO  [org.alfresco.repo.admin.ConfigurationChecker] The Alfresco root data directory ('dir.root') is: C:\Alfresco2\alf_data
11:17:46,136 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] Checking for patches to apply …
11:17:47,306 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] No patches were required.
11:17:47,316 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Found 5 module(s).
11:17:47,397 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org_alfresco_module_rm' version 2.0.1.
11:17:47,503 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org_alfresco_module_rm_share' version 2.0.1.
11:17:47,703 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'alfresco-mm-repo' version 0.1.5.9.
11:17:47,731 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org.alfresco.module.vti' version 1.2.
11:17:47,757 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Starting module 'org.alfresco.integrations.google.docs' version 2.0.0.
11:17:47,779 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'fileServers' subsystem, ID: [fileServers, default]
11:17:48,152 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, passthru1]
11:17:49,329 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, passthru1] complete
11:17:49,329 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1]
11:17:49,401 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, alfrescoNtlm1] complete
11:17:49,402 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Authentication' subsystem, ID: [Authentication, managed, ldap1]
11:17:50,255 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Authentication' subsystem, ID: [Authentication, managed, ldap1] complete
11:17:50,327 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'fileServers' subsystem, ID: [fileServers, default] complete
11:17:50,327 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'imap' subsystem, ID: [imap, default]
11:17:50,494 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'imap' subsystem, ID: [imap, default] complete
11:17:50,494 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'email' subsystem, ID: [email, outbound]
11:17:50,574 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'email' subsystem, ID: [email, outbound] complete
11:17:50,574 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'email' subsystem, ID: [email, inbound]
11:17:50,683 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'email' subsystem, ID: [email, inbound] complete
11:17:50,683 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'googledocs' subsystem, ID: [googledocs, default]
11:17:50,731 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'googledocs' subsystem, ID: [googledocs, default] complete
11:17:50,731 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Subscriptions' subsystem, ID: [Subscriptions, default]
11:17:50,746 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Subscriptions' subsystem, ID: [Subscriptions, default] complete
11:17:50,746 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] Disabled - clear non-missing user usages …
11:17:50,757 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] Found 0 users to clear
11:17:50,757 INFO  [org.alfresco.repo.usage.UserUsageTrackingComponent] … cleared non-missing usages for 0 users
11:17:50,757 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Synchronization' subsystem, ID: [Synchronization, default]
11:17:50,815 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Synchronizing users and groups with user registry 'ldap1'
11:17:50,832 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Retrieving groups changed since Dec 19, 2012 7:34:03 AM from user registry 'ldap1'
11:17:51,027 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 Group Analysis: Commencing batch of 0 entries
11:17:51,028 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 Group Analysis: Completed batch of 0 entries
11:17:51,035 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Retrieving users changed since Dec 19, 2012 9:23:34 AM from user registry 'ldap1'
11:17:51,067 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Commencing batch of 0 entries
11:17:51,067 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] ldap1 User Creation and Association: Completed batch of 0 entries
11:17:51,090 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] Finished synchronizing users and groups with user registry 'ldap1'
11:17:51,090 INFO  [org.alfresco.repo.security.sync.ChainingUserRegistrySynchronizer] 0 user(s) and 0 group(s) processed
11:17:51,098 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Synchronization' subsystem, ID: [Synchronization, default] complete
11:17:51,960 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco JVM - v1.7.0_07-b10; maximum heap size 989.875MB
11:17:51,964 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco started (Community). Current version: 4.2.0 (4480) schema 6,020. Originally installed version: 4.2.0 (4480) schema 6,020.
11:17:51,964 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default]
11:17:52,083 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'ActivitiesFeed' subsystem, ID: [ActivitiesFeed, default] complete
11:17:52,083 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'Replication' subsystem, ID: [Replication, default]
11:17:52,095 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'Replication' subsystem, ID: [Replication, default] complete
11:17:55,240 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Starting 'googledocs' subsystem, ID: [googledocs, v2]
11:17:55,322 INFO  [org.alfresco.repo.management.subsystems.ChildApplicationContextFactory] Startup of 'googledocs' subsystem, ID: [googledocs, v2] complete
11:17:55,689 INFO  [org.alfresco.module.vti.VtiServer] Vti server started successfully on port: 27070
11:17:55,689 INFO  [org.alfresco.module.vti.VtiServer] Vti server SessionIdManagerWorkerName: jetty1
11:18:04,544 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 551 Web Scripts (+0 failed), 841 URLs
11:18:04,544 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 2 Package Description Documents (+0 failed)
11:18:04,545 INFO  [org.springframework.extensions.webscripts.DeclarativeRegistry] Registered 1 Schema Description Documents (+0 failed)
11:18:04,546 INFO  [org.springframework.extensions.webscripts.AbstractRuntimeContainer] Initialised Repository Web Script Container (in 7911.818ms)
11:18:04,564 INFO  [org.springframework.extensions.webscripts.TemplateProcessorRegistry] Registered template processor freemarker for extension ftl
11:18:04,565 INFO  [org.springframework.extensions.webscripts.ScriptProcessorRegistry] Registered script processor javascript for extension js

[resplin]

Did you use the force flag when you applied the AMP?

If you did, and you still have a problem, then I recommend you start a new thread to get more visibility.

[dcus-it]

Yes. I used the force flag when applying the amp as indicated in the literature.

[rwetherall]

Can you check that both the repository and Share RM AMP's have been applied to the two WAR's respectively.

The missing dashlet could be indicative of the RM Share AMP not being applied correctly.

[ramu]

how  to use the -force attribute for the amps in record management