As CIO, I'm always looking for ways to help my team, business teams, and ad hoc measures of various vendors, contractors and internal team members. A book that is required reading (specific chapters, depending on nature of projects and teams) is "I.T. Wars: Managing the Business-Technology Weave in the New Millennium." It has a great chapter on content management and its implementation. That chapter is great if you’re struggling with your organization’s definition of CM – particularly if “business” is having a difficult grasp of it – and the chapter helps any organization to the proper understanding and sizing of it. Get everyone on the same page, no pun intended, regarding CM.
We keep a few copies kicking around - it would be a bit much to expect outside agencies to purchase it on our say-so. But, particularly when entertaining bids for projects and in the face of challenging change, we ask potential solutions partners to review relevant parts of the book, and it ensures that these agencies understand our values and practices.
The book came to us as a tip from one of our interns who attended a course at University of Wisconsin, where the book is in use; I like to pass along things that work, in the hope that good ideas continue to make their way to me. I hope you can make use of this info…
