Problem with installer on Windows 2003

[dschmalz]

Hello,

Experimenting with the 1.3dev version for Windows, I encountered two problems:

1) After a successful installation on a Windows 2003 machine using the 1.3dev full installer (exe file) and an uninstallation using the provided uninstaller. a second installation fails after that all files are unpacked. The final screen proposing to start Alfresco as a service and to open the Readme file never appears. In addition, the Windows services are not created for Tomcat and MySQL.

2) Having a cloned machine available (same config as the first "dirty" one), Alfresco installation succeeds and the tomcat logs seem OK (no stack trace). The tomcat and MySQL processes as well as the OOo one are running. However, the access to Alfresco is not possible (no webapp, no WebDAV). Strange.

Doing the following solved the problem:
- stop Alfresco using the respective shortcut in the start menu
- start Alfresco using the respective shortcut in the start menu
- stop Alfresco using the respective shortcut in the start menu
- start Alfresco using the "service" shortcut in the start menu

I don't think this is an Alfresco problem but typically a packaging issue. I can provide the installer logs (bitrock) but they don't show anything specific.

Thanks for any comments/help,
David

[steve]

Hi,

Did you reboot your machine after uninstallation?
Windows sometimes needs a reboot to clear out the old service definitions - it can mark them as deleted but they are still present until you reboot, and because they are still present if you try to perform a re-install the service setup will fail…

Steve

[dschmalz]

Hi Steve,

Thanks for replying.

Yes this has been done, I also deleted the user temp directory (…\Local Settings\temp), rebooted and tried to reinstall. You're probably right, it has something to do with the services since the reinstallation fails, I feel, at this moment.

Just to make sure, I'll give another try on the same machine and report if successful.

Thanks,
David

[dschmalz]

Strangely enough, the problem was related to using Winzip started as a daemon. Even after a reboot, this application had kept a uncompressed version of the file and was making the installer fail.

Deactivating Winzip (tray icon) was the solution.

David

[steve]

Hello,

Thanks for letting us know what was causing the problem.

Steve