OutOfMemoryError: Java heap space

[hedi_ad]

Hello,

I have a problem with alfresco community 4.2.f that is installed on windows server 2008 R2.

the problem is that alfresco crashes and I can not access the web interface (tomcat)
so I thought that the problem is due to the configuration PermSize, so I configured as follows this file "C:\Alfresco\tomcat\bin\setenv.bat":

set JAVA_OPTS=++JvmOptions="-XX:-DisableExplicitGC" ++JvmOptions="-XX:ReservedCodeCacheSize=128m" –JvmMs 128 –JvmMx 768 ++JvmOptions=" -Xms2g -Xmx10g -server -XX:MaxPermSize=1g" %JAVA_OPTS%

similarly, I modified the registry "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\alfrescoTomcat\Parameters\Java\option":

-Xms2048M
-Xmx10240M
-Dalfresco.home=C:\Alfresco
-Dcom.sun.management.jmxremote
-Dcatalina.base=C:\Alfresco\tomcat
-Dcatalina.home=C:\Alfresco\tomcat
-Djava.endorsed.dirs=C:\Alfresco\tomcat\endorsed
-Djava.io.tmpdir=C:\Alfresco\tomcat\temp
-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
-Djava.util.logging.config.file=C:\Alfresco\tomcat\conf\logging.properties
-XX:-DisableExplicitGC
-XX:ReservedCodeCacheSize=128m
-XX:MaxPermSize=512M

but the problem still persists, here is the error that appears in alfresco.log


01:36:06,271 ERROR [org.springframework.extensions.webscripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 09210010 Wrapped Exception (with status template): 09211708 Error during processing of the template 'Java heap space'. Please contact your system administrator.
org.springframework.extensions.webscripts.WebScriptException: 09210010 Wrapped Exception (with status template): 09211708 Error during processing of the template 'Java heap space'. Please contact your system administrator.
   at org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:1067)
   at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:171)
   at org.alfresco.repo.web.scripts.RepositoryContainer$3.execute(RepositoryContainer.java:422)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:452)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:491)
   at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:529)
   at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:268)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:378)
   at org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)
   at org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:132)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
   at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
   at org.alfresco.web.app.servlet.GlobalLocalizationFilter.doFilter(GlobalLocalizationFilter.java:61)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
   at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:610)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
   at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
   at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
   at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
   at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
   at java.lang.Thread.run(Unknown Source)
Caused by: org.alfresco.service.cmr.repository.TemplateException: 09211708 Error during processing of the template 'Java heap space'. Please contact your system administrator.
   at org.alfresco.repo.template.FreeMarkerProcessor.process(FreeMarkerProcessor.java:222)
   at org.springframework.extensions.webscripts.AbstractWebScript.renderTemplate(AbstractWebScript.java:896)
   at org.springframework.extensions.webscripts.DeclarativeWebScript.renderFormatTemplate(DeclarativeWebScript.java:267)
   at org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:147)
   … 31 more
Caused by: java.lang.OutOfMemoryError: Java heap space


any help will be apreciated.

Hedi Adouni,
Open Source Consultant

[angelborroy]

Have you any customization or addon deployed in your Alfresco?

[hedi_ad]

there is no addon installed in my alfresco server. However, I use CmisSync for synchronize files

[angelborroy]

Are you using your own Java VM or the one inside Alfresco installer?

You cannot fix this problem increasing Java memory settings, it's related with Java version. Maybe a good approach should be to change your Java VM by another one (for instance: Oracle Java 8).

[hedi_ad]

Actually, I use JVM inside Alfresco. Can I increase the version of default JVM installed?

[angelborroy]

I think it's easier to install a new JDK and to set JRE_HOME at Tomcat scripts.

[hedi_ad]

the same problem is raised every morning, I am always forced to restart the whole server … even with incrementing the version of JVM.

[hedi_ad]

any help?

[angelborroy]

Can you include your night logs? There is a number of processes launched periodically. Maybe some of them it's out of control.

[hedi_ad]

Hello, please find the log file join this comment,
I minimize file size because the error is repeated until the intervention on my part by  reboot the PC or reboot service