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Office Integration Plugin fails without adminstrator rights

nicof
Champ in-the-making
Champ in-the-making
Hello everyone,

I am currently evaluating Alfcresco for the use in our organisation. One of the main reasons making it attractive is the great MS Office integration. This is, where I am still facing problems.

1. The plugin only works with administrative rights.

After having installed the plugins with the administrator-account (erveryone shall use the plugin), the Alfresco-button appears in the Word. But unless I start Word with administrative rights, it is out of function.

2. Word's fine, Excel opens documents in the Internet Explorer

After starting the respective programs as administrator, the plugin works fine in Word. But after opening a file in Excel, it won't load into the sheet but open the IE (not my standard browser), displaying it there. What can be done to fix this?


I really appreciate Alfresco and am looking forward to helpful answers.


Best regards


Nico
11 REPLIES 11

mikeh
Star Contributor
Star Contributor
Hi

Which version of Alfresco are you using?

Also which O/S (client) do you have.

finally, which version of Office are you using?

The Excel opening in MSIE is a problem with v2.1 Community when using WebDAV. You can either upgrade the server to v2.9B (or nightly) or use CIFS to access the files instead.

Thanks,
Mike

nicof
Champ in-the-making
Champ in-the-making
Hi Mike,

thank you for your answer, sorry for not providing all needed information.

I use Alfresco 2.1 Enterprise (Trial) on CentOS 5.1. The client uses Windows XP (Pro), Office 2003 and version 2.9 of the Office Plugins.

How can I make the plugin use CIFS? Just leave the WebDAB-field blank?

Kind regards

Nico

mikeh
Star Contributor
Star Contributor
How can I make the plugin use CIFS? Just leave the WebDAB-field blank?
If you populate the CIFS field, the add-ins will try to use CIFS over WebDAV. The WebDAV fields needs to be populated (although the client doesn't actively enforce this at the moment).

I'm not sure why the add-in isn't appearing for the normal user. You could try reinstalling for just that user now that the system-wide components have been installed (the ones that actually need admin privs).

We are about to release 2.1.2E which should contain the WebDAV fixes for Excel (and PowerPoint).

Thanks,
Mike

nicof
Champ in-the-making
Champ in-the-making
Hi Mike,

thanks for your help. If I start the addins-setup as a normal user, i get this error message:

Prerequisite check for system component Microsoft Office 2003 Primary Interop Assemblies failed with the following error message:
"Administrator permissions are required to install Microsoft Office 2003 primary interop assemblies. Contact your administrator."

So I am only able to install it as administrator. 😕

Currently, I am installing the community 2.9 to try, if it makes a difference.

Kind regards


Nico

tonytony
Champ in-the-making
Champ in-the-making
We are about to release 2.1.2E which should contain the WebDAV fixes for Excel (and PowerPoint).

Thanks,
Mike

Are these changes in the add-in or on the webscript?

mikeh
Star Contributor
Star Contributor
Prerequisite check for system component Microsoft Office 2003 Primary Interop Assemblies failed with the following error message:
"Administrator permissions are required to install Microsoft Office 2003 primary interop assemblies. Contact your administrator."

So I am only able to install it as administrator. 😕
I'm not sure why this is happening - other people have had success installing the add-ins (and it seems to work here). Is there anything odd about your installation?

The only other thing I can suggest is to right-click "install" the .msi file, which should bypass the PIA installer check.

Mike

mikeh
Star Contributor
Star Contributor
Are these changes in the add-in or on the webscript?
Just the webscripts.

Thanks,
Mike

tonytony
Champ in-the-making
Champ in-the-making
I'm not sure why this is happening - other people have had success installing the add-ins (and it seems to work here). Is there anything odd about your installation?

The only other thing I can suggest is to right-click "install" the .msi file, which should bypass the PIA installer check.

Mike


Mike:

I still can't get the add-in to work in a non-administrator account. Installation works either installing as administrator or using the "run-as" command. But the user has to be administrator. Probably some security setting somewere.

airjaja
Champ in-the-making
Champ in-the-making
Hi,

I have the same problem.
For our project, we use Alfresco 2.1.3.
I install the Office 2003 SP3 plugin as administrator and check in "for everyone" check box.
I launch MS Word or Excel or Power Point, I see the add in panel and I can configure it.
But if I switch with an user without administrator rights, I can't see the add in panel.

I search on Alfresco issue, I find a similar problem in bug AWC-1505 witch has been fixed on release 2.1.0E (CHK-1095)
but I can't access to the correction details (CHK-1095)

Someone has any Idea ?
Haja RAKOTOVOALAVO