No Thumbnails in Share Document Libraries after 3.2-3.3 upgr

[icrew]

I just upgraded from CE 3.2 to CE 3.3, and everything seems to have gone smoothly, with the exception that thumbnails aren't showing in Document Libraries:

In Share, whenever I go into a Document Library, the thumbnails on documants and images are not showing, and the following is written into the log on the server for each file:

13:50:22,616 ERROR [org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl] Failed to execute asynchronous action: Action[ id=73066de7-a953-4e71-907e-b6ac9a527aac, node=null ]
org.alfresco.service.cmr.rule.RuleServiceException: 04050064 Transformer for 'image/png' source mime type and 'application/pdf' target mime type was not found. Operation can't be performed
   at org.alfresco.repo.action.executer.TransformActionExecuter.executeImpl(TransformActionExecuter.java:177)
   at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:133)
   at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:726)
   at org.alfresco.repo.action.executer.CompositeActionExecuter.executeImpl(CompositeActionExecuter.java:66)
   at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:133)
   at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:726)
   at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:658)
   at org.alfresco.repo.action.ActionServiceImpl.executeAction(ActionServiceImpl.java:526)
   at sun.reflect.GeneratedMethodAccessor528.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:592)
   at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
   at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:34)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:43)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:135)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
   at $Proxy36.executeAction(Unknown Source)
   at org.alfresco.repo.rule.RuleServiceImpl.executeRule(RuleServiceImpl.java:1118)
   at org.alfresco.repo.rule.RuleServiceImpl.executePendingRule(RuleServiceImpl.java:1086)
   at org.alfresco.repo.rule.RuleServiceImpl.executePendingRulesImpl(RuleServiceImpl.java:1057)
   at org.alfresco.repo.rule.RuleServiceImpl.executePendingRules(RuleServiceImpl.java:1030)
   at org.alfresco.repo.rule.RuleTransactionListener.beforeCommit(RuleTransactionListener.java:57)
   at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.doBeforeCommit(AlfrescoTransactionSupport.java:738)
   at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.doBeforeCommit(AlfrescoTransactionSupport.java:718)
   at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.beforeCommit(AlfrescoTransactionSupport.java:674)
   at org.springframework.transaction.support.TransactionSynchronizationUtils.triggerBeforeCommit(TransactionSynchronizationUtils.java:95)
   at org.springframework.transaction.support.AbstractPlatformTransactionManager.triggerBeforeCommit(AbstractPlatformTransactionManager.java:927)
   at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:737)
   at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:723)
   at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:394)
   at org.alfresco.util.transaction.SpringAwareUserTransaction.commit(SpringAwareUserTransaction.java:472)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:343)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:228)
   at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1.doWork(AsynchronousActionExecutionQueueImpl.java:499)
   at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:508)
   at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper.run(AsynchronousActionExecutionQueueImpl.java:502)
   at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:651)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:676)
   at java.lang.Thread.run(Thread.java:613)
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

The SWF previews of the documents work just fine when I click into the details page about a particular document.

Any thoughts would be most appreciated.

Thanks,

Ian Crew
UC Berkeley

[icrew]

Still no luck figuring this out, but one more data point:

I found the documentation about upgrading the thumbnails from 3.2 to 3.3 (http://wiki.alfresco.com/wiki/Upgrading_to_the_Rendition_Service), and when I try running the webscript at http://myhost.berkeley.edu:8080/alfresco/service/renditions/patchthumbnailsasrenditions I get the following error:

{
    "status" : 
  {
    "code" : 500,
    "name" : "Internal Error",
    "description" : "An error inside the HTTP server which prevented it from fulfilling the request."
  },  
  
  "message" : "04050186 Wrapped Exception (with status template): null",  
  "exception" : "org.springframework.extensions.webscripts.WebScriptException - 04050186 Wrapped Exception (with status template): null",
  
  "callstack" : 
  [ 
       ""      ,"java.lang.NullPointerException"
      ,"org.alfresco.repo.web.scripts.rendition.patch.PatchThumbnailsAsRenditionsGet.executeImpl(PatchThumbnailsAsRenditionsGet.java:115)"
      ,"org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:64)"
      ,"org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:367)"
      ,"org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:321)"
      ,"org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:417)"
      ,"org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:434)"
      ,"org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:298)"
      ,"org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:307)"
      ,"org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:178)"
      ,"org.springframework.extensions.webscripts.servlet.WebScriptServlet.service(WebScriptServlet.java:116)"
      ,"javax.servlet.http.HttpServlet.service(HttpServlet.java:717)"
      ,"org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)"
      ,"org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)"
      ,"org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)"
      ,"org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)"
      ,"org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)"
      ,"org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)"
      ,"org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)"
      ,"org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)"
      ,"org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)"
      ,"org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)"
      ,"org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)"
      ,"java.lang.Thread.run(Thread.java:613)"
      ,"org.springframework.extensions.webscripts.WebScriptException: 04050186 Wrapped Exception (with status template): null"
      ,"org.springframework.extensions.webscripts.AbstractWebScript.createStatusException(AbstractWebScript.java:731)"
 
  ],
  
  "server" : "Alfresco Community v3.3.0 (2765) schema 4,009",
  "time" : "May 5, 2010 8:05:20 PM"
}
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

[mikeh]

Please find the full exception trace in the alfresco.log file and raise the issue in JIRA.

Thanks,
Mike

[icrew]

Please find the full exception trace in the alfresco.log file and raise the issue in JIRA.

OK, just created the bug in JIRA.  It's at: https://issues.alfresco.com/jira/browse/ALF-2766

Cheers,

Ian