One of the problems with the forums, is that many posts are in the wrong area and lack descriptive subjects. "How I use Alfresco" is mostly posts about someone asking for configuration or usage help, not about how someone has adopted Alfresco into their business. Searching the forums for an answer to a problem is sometimes near impossible. The answer on how to add a new rule may buried in the "Documentation", "Usability", or "How I use Alfresco" with only the subject of "Help with Alfresco".
There is a lot of great and valuable information here, but it's difficult to find that one bit of information needed at any given moment. I think this also leads to duplicate posts – people asking questions that were answered previously.
I am not trying to fault anyone, but it is just a challenge of having such an active forum.