Has anyone done this in the past or know how it is accomplished? I know it is possible because it is part of the support agreement when getting an Enterprise license and I have talked with Alfresco about it but I am having trouble getting them to help us with it.
My version of labs is 3 and I am using a trial of Enterprise 3.1. Any help/thoughts?
Have you logged an issue with support? The Enterprise Trial comes with three calls, and I believe you have only used two. Log your question with us, and we will be happy to help.
Thanks for the response Helen, but where? I have only seen support.alfresco.com and I do not have a working account there anymore (I got setup with an account at one point when I emailed the general support email address with my questions). I was not made aware of any portal to log my support requests at when I signed up for the trial. I have only been in contact with a pre sales support engineer since we have been talking with someone in sales.
