I've tried to hook up a BoundaryTimerEvent to a SubProcess. Linked to it is a MailTask (which reminds the employee of the current ticket). This looks great on paper, but in ActivitiExplorer, this Timer never fires. When I replace the MailTask with a UserTask, it all works great, but I really want to have an automated reminder. What am I doing wrong?
TimerBoundty event will not trigger directly to MailTask.
I have already spent 1 day for same issue.
After doing below patch work and its worked fine.
I have attached TimerBoundry event to serviceTask first and from serviceTask to MailTask. You can not call direcly from TimerBoundry event to Mail Task.