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LDAP Import process losts ticket.

robertoroberto
Champ in-the-making
Champ in-the-making
Hi, I have a problem with LDAP and tickets.
If a user is connected and automatic import of users starts the ticket of that user is lost.
Is it true? If it's so, it is a great problem.
Can you give me more informations?  
regards

(sorry for my english)
2 REPLIES 2

andy
Champ on-the-rise
Champ on-the-rise
Do not clear out existing users.

Andy

robertoroberto
Champ in-the-making
Champ in-the-making
It also happens when no new user are added…  Smiley Sad