Kofax plugin does not work anymore after Kofax reinstall

[renaud_bournonv]

Hi,

Here is an issue we have with the Alfresco-Kofax plugin. Just to mention, Kofax support does not support the plugin, so I’m trying another way…

We had Kofax Capture 8 installed on a server. Due to a problem with Kfxpdf.exe, we updated Kofax, in order to refresh the file. This did not work.
Then we uninstalled and re-install Kofaxed. We have several issues. The last issue was an issue leading to an "uncomplete install" of Kofax (see description : http://knowledgebase.kofax.com/faqsearch/results.aspx?QAID=10773). I could solve this issue partially by installing VRS4.5 in addition to the "uncomplete install".

I still have a (major) issue with the Alfresco-Kofax release script plugin.
(OK) I installed it on Kofax, and "the registration went completed".
(NOK) When I create any batch class, document class & form type, if I want to add the Alfresco-Kofax release scripts in the "release scripts", I receive those error messages :
- Error opening release script "Alfresco Kofax Release Script" for batch class "bla" and document class "blabla"
followed by
- Error closing release script "Alfresco Kofax Release Script" for batch class "bla" and document class "blabla"

This is very surprising, because I tested the plugin, by running the file "Alfresco.Kofax.Release.Test.exe", and everything works :
- I can launch the plugin correctly
- I can enter Alfresco URL and connect to Afresco
- I can retreive Alfresco data (document type there, in order to match metadata).

Here is our configuration :
- Alfresco Enterprise 3.3
- Kofax Capture version : 8.00.461, Client+server, with default database
- Alfresco release script version : 1.0, for Alfresco Entreprise 3.3.0 (full setup)
- Server OS : MS Windows Server 2003 R2, standard edition, SP2

Any help would be greatly appreciated !

Regards,

Renaud

[renaud_bournonv]

Hi all,

For your information, we could not find a viable solution. And many posts I read about "Kofax re-installation" go in the same direction : either do a painfull work manually (with Registry cleaning & co), or fully re-install the server.

We finally re-installed the server, and everything goes fine.

Regards,

Renaud