Error message 'HTTP Status 500'

[xwu]

Hi, guys,

     we have Alfresco 3.0 (Stable 1526) installed, and everything in Web Client (http://locallost:8080/alfresco) works fine. But in Alfresco Share, we get the following error message "HTTP Status 500 " from time to time, especially after creating a new space and doing something new in that space. Does anybody here experience the same problem as we have? thanks

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Error during dispatch: org/apache/log4j/spi/ThrowableInformation
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:194)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause

java.lang.NoClassDefFoundError: org/apache/log4j/spi/ThrowableInformation
   org.apache.log4j.spi.LoggingEvent.<init>(LoggingEvent.java:159)
   org.apache.log4j.Category.forcedLog(Category.java:391)
   org.apache.log4j.Category.log(Category.java:856)
   org.apache.commons.logging.impl.Log4JLogger.error(Log4JLogger.java:251)
   org.alfresco.web.framework.render.PresentationUtil.handlePageRenderProblem(PresentationUtil.java:214)
   org.alfresco.web.framework.render.PresentationUtil.renderPage(PresentationUtil.java:89)
   org.alfresco.web.site.servlet.DispatcherServlet.dispatchPage(DispatcherServlet.java:459)
   org.alfresco.web.site.servlet.DispatcherServlet.dispatch(DispatcherServlet.java:336)
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:153)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.
Apache Tomcat/6.0.18

[gronfelt]

Have you looked in your log files for more information, catalina.out (in tomcat/logs) and of course alfresco.log would be a good place to start.

We've had some problems with HTTP status 500 and exception reports like that and I believe that the root of our problems was the fact that Alfresco creates more file connections than the underlying operating system allows. That could be something to look into, in that case you should find error messages stating "Too many open files" in catalina.out.

[xwu]

Thanks, my friend! it solved as you pointed out… The same error message "open too many files" was found in catalina.log, and thus, we update the system setting to allow more files opened by Alfresco. The site is running smoothly now. 

[aliens88us]

Hi guy, i have a different HTTP Status 500

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception
javax.servlet.ServletException: org.alfresco.error.AlfrescoRuntimeException: 03050000 Unable to retrieve object: site-index of type: page
org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:146)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause
org.alfresco.error.AlfrescoRuntimeException: 03050000 Unable to retrieve object: site-index of type: page
org.alfresco.web.framework.ModelObjectManager.getObject(ModelObjectManager.java:140)
org.alfresco.web.site.Model.getObject(Model.java:513)
org.alfresco.web.site.Model.getPage(Model.java:165)
org.alfresco.web.site.SlingshotPageMapper.executeMapper(SlingshotPageMapper.java:188)
org.alfresco.web.site.AbstractPageMapper.execute(AbstractPageMapper.java:62)   
org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:109)
org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:142)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause
org.alfresco.web.framework.exception.ModelObjectPersisterException: Error loading object id: site-index from persister id: RemoteStore_alfresco/site-data/pages_page
org.alfresco.web.framework.MultiModelObjectPersister.getObject(MultiModelObjectPersister.java:110)
org.alfresco.web.framework.ModelObjectManager.getObject(ModelObjectManager.java:136)
org.alfresco.web.site.Model.getObject(Model.java:513)
org.alfresco.web.site.Model.getPage(Model.java:165)
org.alfresco.web.site.SlingshotPageMapper.executeMapper(SlingshotPageMapper.java:188)
org.alfresco.web.site.AbstractPageMapper.execute(AbstractPageMapper.java:62)
org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:109)
org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:142)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause
org.alfresco.web.framework.exception.ModelObjectPersisterException: Failure to load model object for path: site-index.xml
org.alfresco.web.framework.StoreModelObjectPersister.getObjectByPath(StoreModelObjectPersister.java:170)
org.alfresco.web.framework.StoreModelObjectPersister.getObject(StoreModelObjectPersister.java:108)
org.alfresco.web.framework.MultiModelObjectPersister.getObject(MultiModelObjectPersister.java:106)
org.alfresco.web.framework.ModelObjectManager.getObject(ModelObjectManager.java:136)
org.alfresco.web.site.Model.getObject(Model.java:513)
org.alfresco.web.site.Model.getPage(Model.java:165)
org.alfresco.web.site.SlingshotPageMapper.executeMapper(SlingshotPageMapper.java:188)
org.alfresco.web.site.AbstractPageMapper.execute(AbstractPageMapper.java:62)
org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:109)
org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:142)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

root cause
java.io.IOException: Unable to test document path: site-index.xml in remote store: alfresco due to error: 404
org.alfresco.web.scripts.RemoteStore.hasDocument(RemoteStore.java:351)
org.alfresco.web.framework.StoreModelObjectPersister.getObjectByPath(StoreModelObjectPersister.java:136)
org.alfresco.web.framework.StoreModelObjectPersister.getObject(StoreModelObjectPersister.java:108)
org.alfresco.web.framework.MultiModelObjectPersister.getObject(MultiModelObjectPersister.java:106)
org.alfresco.web.framework.ModelObjectManager.getObject(ModelObjectManager.java:136)
org.alfresco.web.site.Model.getObject(Model.java:513)
org.alfresco.web.site.Model.getPage(Model.java:165)
org.alfresco.web.site.SlingshotPageMapper.executeMapper(SlingshotPageMapper.java:188)
org.alfresco.web.site.AbstractPageMapper.execute(AbstractPageMapper.java:62)
org.alfresco.web.site.DefaultRequestContextFactory.newInstance(DefaultRequestContextFactory.java:109)
org.alfresco.web.site.FrameworkHelper.initRequestContext(FrameworkHelper.java:202)
org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:142)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.

Apache Tomcat/6.0.18

Please help me

[joe_l3]

Hi,
the same problem for me!!!!! :?

…………
javax.servlet.ServletException: org.alfresco.error.AlfrescoRuntimeException: 03300003 Unable to retrieve object: site-index of type: page
   org.alfresco.web.site.servlet.DispatcherServlet.service(DispatcherServlet.java:146)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
………….‍‍‍‍‍

Here my system:
- Alfresco Community 3.2r2
- Tomcat 6.0.18
- Mysql 5.0.27
- JDK 1.6.0.17

Any news? Thanks.