Error loading items on My Documents share dashlet

[vrothenberg]

Recently experimented with implementing SSL.  After configuring the connector in server.xml and successfully logging in through HTTPS I noticed the My Documents dashlet on Alfresco Share returned "Error loading items."  I reverted the changes and the error still persists.  This error may be caused by some other configuration setting.

Alfresco log shows the following:

23:06:04,120 ERROR [org.quartz.core.ErrorLogger] Job (DEFAULT.org.springframework.scheduling.quartz.MethodInvokingJobDetailFactoryBean#7ba71602 threw an exception.
org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: org.springframework.scheduling.quartz.JobMethodInvocationFailedException: Invocation of method 'run' on target class [class org.alfresco.module.org_alfresco_module_wcmquickstart.jobs.FeedbackProcessor] failed; nested exception is org.alfresco.repo.search.impl.lucene.LuceneQueryParserException: 04271892 ]
   at org.quartz.core.JobRunShell.run(JobRunShell.java:227)
   at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)
Caused by: org.springframework.scheduling.quartz.JobMethodInvocationFailedException: Invocation of method 'run' on target class [class org.alfresco.module.org_alfresco_module_wcmquickstart.jobs.FeedbackProcessor] failed; nested exception is org.alfresco.repo.search.impl.lucene.LuceneQueryParserException: 04271892 
   at org.springframework.scheduling.quartz.MethodInvokingJobDetailFactoryBean$MethodInvokingJob.executeInternal(MethodInvokingJobDetailFactoryBean.java:273)
   at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
   at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
   … 1 more
Caused by: org.alfresco.repo.search.impl.lucene.LuceneQueryParserException: 04271892 
   at org.alfresco.repo.search.impl.solr.SolrQueryHTTPClient.executeQuery(SolrQueryHTTPClient.java:429)
   at org.alfresco.repo.search.impl.solr.SolrQueryLanguage.executeQuery(SolrQueryLanguage.java:49)
   at org.alfresco.repo.search.impl.solr.SolrSearchService.query(SolrSearchService.java:348)
   at org.alfresco.repo.search.impl.solr.SolrSearchService.query(SolrSearchService.java:152)
   at org.alfresco.repo.search.SearcherComponent.query(SearcherComponent.java:67)
   at org.alfresco.repo.search.AbstractSearcherComponent.query(AbstractSearcherComponent.java:53)
   at sun.reflect.GeneratedMethodAccessor522.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:601)
   at org.alfresco.repo.management.subsystems.SubsystemProxyFactory$1.invoke(SubsystemProxyFactory.java:72)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
   at $Proxy10.query(Unknown Source)
   at org.alfresco.module.org_alfresco_module_wcmquickstart.jobs.FeedbackProcessor$1$1.execute(FeedbackProcessor.java:104)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:433)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:304)
   at org.alfresco.module.org_alfresco_module_wcmquickstart.jobs.FeedbackProcessor$1.doWork(FeedbackProcessor.java:94)
   at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:529)
   at org.alfresco.module.org_alfresco_module_wcmquickstart.jobs.FeedbackProcessor.run(FeedbackProcessor.java:89)
   at sun.reflect.GeneratedMethodAccessor545.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:601)
   at org.springframework.util.MethodInvoker.invoke(MethodInvoker.java:273)
   at org.springframework.scheduling.quartz.MethodInvokingJobDetailFactoryBean$MethodInvokingJob.executeInternal(MethodInvokingJobDetailFactoryBean.java:264)
   … 3 more
Caused by: java.net.ConnectException: Connection refused: connect
   at java.net.DualStackPlainSocketImpl.connect0(Native Method)
   at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:69)
   at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
   at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
   at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
   at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:157)
   at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:391)
   at java.net.Socket.connect(Socket.java:579)
   at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)
   at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:451)
   at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:140)
   at org.alfresco.encryption.ssl.AuthSSLProtocolSocketFactory.createSocket(AuthSSLProtocolSocketFactory.java:168)
   at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
   at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
   at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
   at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
   at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
   at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
   at org.alfresco.repo.search.impl.solr.SolrQueryHTTPClient.executeQuery(SolrQueryHTTPClient.java:383)
   … 26 more
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[mitpatoliya]

I think you need to change all url's which are pointing to alfresco repository.
As It might be still using "http" instead of "https"

[vrothenberg]

I commented out the SSL connector in server.xml and reverted back to HTTP in urls yet the problem still persists.  Had to restore the Alfresco directory to an earlier point to fix the problem.  Tried implementing SSL again and the same problem resulted. 

What URLs would need to be changed?  Are there any guides on how to set up SSL?

[vrothenberg]

I successfully configured the SSL connection.  Can hit Alfresco through a verified HTTPS session.  However I still get "Error loading items" for the Site Content dashlet on individual sites, and the My Documents dashlet on individuals' dashboards. 

Is this a problem with SOLR or the indexing service?  I can still see, download, and upload documents with the Document Library and Repository.  However whenever I search for documents it brings up 0 hits. 

Any advice on how to properly set this up would be much appreciated!

[pshanahan4]

Hi,
Where you able to resolve this issue?