Error deleting tenant. (Enterprise Evaluation)

[lburgos]

Hello everyone,

I'm currently evaluating alfresco for a possible use at company I'm working at the moment. The company requires multitenancy, which alfresco claims to support. I have downloaded Alfresco Enterprise 30 trial evaluation version but I'm encountering the following problems:

1.- I can't delete a tenant. This is a must-have requirement. If I create a tenant, I should be able to delete it. Searching the web I have found many sites that describe how easy it is to delete a tenant (delete <tenant> and voila! it's gone!) but I have not been able to accomplish this task. It fails with the following exception:

org.alfresco.error.AlfrescoRuntimeException: 07210015 Failed to delete tenant: tenant1
Caused by: org.alfresco.error.AlfrescoRuntimeException: 07210014 The guest@tenant1 user cannot be deleted.

Thinking it might be something that was not working well in Enterprise v4.2.2 and maybe was fixed in a more recent version, I went ahead and downloaded version 5.0a. To my surprise, the same error.

Searching this forum did not yield any entries for this specific topic "deleting a tenant"

Is there something I have to do, configuration-wise to enable tenant deletion? I must be doing something really stupid if no one else has had this problem.

FYI, this can be consistently replicated as follows:

Log in as "super admin" http://localhost:8080/alfresco/faces/jsp/admin/tenantadmin-console.jsp

create tenant1 admin
OK

delete tenant1
org.alfresco.error.AlfrescoRuntimeException: 07210015 Failed to delete tenant: tenant1
Caused by: org.alfresco.error.AlfrescoRuntimeException: 07210014 The guest@tenant1 user cannot be deleted.

version 4.2.2 Enterprise on MacOS X 10.9  (Mysql 5.1 and PostgreSQL)
version 4.2f Community on MacOS X 10.9    (Mysql 5.1 backend)
version 5.0a Community on MacOS X 10.9    (Mysql 5.1 backend)
version 5.0a Community on CentOS 6.5 and 7.0  (MariaDB backend)

Any pointers in the right direction will be greatly appreciated.

Thanks,

Luis

[mrogers]

Sounds like a bug or an oversight to me.  

Please raise the issue in JIRA with as much detail as possible so it may be investigated.   And if there's a stack trace include it since it will highlight where in the code the problem is happening.

You shouldn't be surprised that all those versions have similar behaviour they are all pretty close to each other.

[lburgos]

Thanks for your reply mrogers.

I will log the issue in Jira, however, there seems to be what appears to me like the same issue (ALF-19908) "MT: Failed to delete tenant - The guest@tenant user cannot be deleted" marked as "won't fix".

It's curious that such a basic functionality has gone unnoticed for so long. Is there a way to manually delete the tenant (such as deleting the content store for the tenant and any entries in the database? My client will definitely hit the scenario in which tenants, after a period of inactivity, will be exported and deleted. It would be fine if we wrote a simple program to delete the tenant. Is that information available, and could you provide any pointers?

Again, thank you for your reply.

Luis