Can Workflow work depending on Email Response

[bisana]

HI All
Is there any option to make Workflow work work according to the email response from the user, as he gets notification once the work flow started.
ex :- If he wants to reject he may send a email with the subject reject or If he wants to approve he may send a mail with subject approve
thanks
Joseph John

[mitpatoliya]

I think you should be able to do it.
Although I have not done it just providing you my point of view about how to achieve this.

1) Configure Alfresco to receive Inbound mails.
2) then try to extend the EmailHandler which is responsible for capturing and storing incoming mails.
3) In the same handler you can take action on the workflow based on the subject.
4) The mail subject should contain workflow task id to identify which task needs to be approve or reject.
5) Dig in to the email subsystem context files to identify the Emailhandler.

[bisana]

Thanks mitpatoliya