Can not view secured pdf file

[hienque]

Hi all,
I use Alfresco Community 4.2.c. My Alfresco Share could not preview secured Pdf. . The system announced "The preview could not be loaded from the server". All another documents is normal previewed. How can I fix it?

[afaust]

Hello,

you can only fix it by not putting secured PDFs into Alfresco or securing it with the default PDF password (as per specification, this is the empty String ""). If having the PDF secured is a requirement for you, then you will have to live with the limitation in preview functionality. The reason for this is that Alfresco - as any other PDF reader application - doesn't have access to the content unless it knows the password used in securing the PDF and thus can't transform it to Flash for the preview.

Regards
Axel

[mnbrecher]

Hi There

We use the same password on all our PDFs.
Is it possible to input our default password into Alfresco somehow?

[hienque]

Thanks for your answer. But today, I detect a new problem. With the some file (not all files), the Collaborator can preview, but the Contributor and Consumer can not. Announce is "The preview could not be loaded from the server".

If Manager preview first, The Contributor and Consumer can preview that file again.
   

   

[monocromo]

Hi,
I have the preview problem with pdf protected file. Our file are protected with the same password, where can I specified the password for to have the preview?
Regards.

[mnbrecher]

I actually asked the same question in this thread too.

[afaust]

Hello,

it is not possible to specify your "common password" in Alfresco. The PDF conversion features only support one password without any changes to the Alfresco system: the "default password" specified in the PDF standard. If you use passwords other than that, than you are unfortunately out-of-luck unless you have someone modify the Alfresco system (and any related third-party software) for you.

Regards
Axel