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can login to /alfresco but i can't login to /share

globe
Champ in-the-making
Champ in-the-making
Hi , i have installed Alfresco labs ; decompress it , i have change the server.xml conf ; and change the port other than  8080 ; and then i start normally alfresco;
but i'm not able to connection to share , it give me :

the msg:

[i]Failed to Login
The remote server may be unavailable or your authentication details have not been recognized.[/i]

(i'm tryng to connect true admin/admin)

but using /alfresco i login with admin/admin and no problem !


and thanks for your help
20 REPLIES 20

dpa_74
Champ in-the-making
Champ in-the-making
I've added your debug entries at the end of the file in tomcat/webapps/alfresco/WEB-INF/classes/log4j.properties.  There's another log4j.properties in …/share/…  which one is the right one?
After tomcat re-start, debug appears to kick in, as the log file shows… but nothing shows up in alfresco.log following the authentication attempts.

00:01:01,147 WARN  [org.springframework.jmx.support.JmxUtils] Found more than one MBeanServer instance. Returning first from list.
00:01:02,656 INFO  [org.alfresco.config.xml.XMLConfigService$PropertyConfigurer] Loading properties file from class path resource [alfresco/f
ile-servers.properties]
00:01:03,934 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet] preRegister called. Server=com.sun.jmx.mbeanserver.JmxMBeanServer@
7b30e03a, name=log4j:logger=org.alfresco.web.scripts.servlet.EndPointProxyServlet
00:01:03,937 DEBUG [org.alfresco.connector] preRegister called. Server=com.sun.jmx.mbeanserver.JmxMBeanServer@7b30e03a, name=log4j:logger=org
.alfresco.connector
00:01:03,939 DEBUG [org.alfresco.web.scripts.RemoteStore] preRegister called. Server=com.sun.jmx.mbeanserver.JmxMBeanServer@7b30e03a, name=lo
g4j:logger=org.alfresco.web.scripts.RemoteStore

dpa_74
Champ in-the-making
Champ in-the-making
Finally I got the debugging running and you were right… the connector can't connect … see the log below.

Any ideas? 

there's currently no firewall and I wouldn't know how to tweak Tomcat to allow/block this traffic but it must be somewhere in tomcat's configuration I guess because as you suggested, I also tested in a standard Tomcat (bundled with Suse) and it worked.

16:46:57,391 INFO  [org.alfresco.web.site.FrameworkHelper] Successfully Initialized Web Framework
16:47:02,241 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:02,284 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:02,284 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:02,297 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:02,300 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:02,300 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,133 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,134 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,193 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:03,193 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:03,193 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:03,193 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:03,193 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:03,193 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,194 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,194 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,194 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/remotestore/has/alfresco/site-data/themes/default.x
ml?s=sitestore
16:47:03,194 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,195 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,195 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 498 on first call to: /remotestore/has/alfresco/site-data/themes/default.xml?s=s
itestore
16:47:03,195 DEBUG [org.alfresco.web.scripts.RemoteStore] RemoteStore.hasDocument() default.xml = false
16:47:03,203 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:03,203 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:03,203 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:03,203 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:03,203 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:03,203 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,204 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,204 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,204 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 500 on first call to: /remotestore/has/alfresco/site-data/pages/slingshot-login.
xml?s=sitestore
16:47:03,204 DEBUG [org.alfresco.web.scripts.RemoteStore] RemoteStore.hasDocument() slingshot-login.xml = false
16:47:03,207 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:03,207 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:03,207 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:03,207 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:03,207 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:03,207 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,208 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,208 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,208 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 500 on first call to: /remotestore/has/alfresco/site-data/configurations/slingsh
ot.site.configuration.xml?s=sitestore
16:47:03,208 DEBUG [org.alfresco.web.scripts.RemoteStore] RemoteStore.hasDocument() slingshot.site.configuration.xml = false
16:47:03,215 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:03,216 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:03,216 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:03,216 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:03,216 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:03,216 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,217 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,217 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,217 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 500 on first call to: /remotestore/has/alfresco/site-data/template-instances/sli
ngshot-login.xml?s=sitestore
16:47:03,217 DEBUG [org.alfresco.web.scripts.RemoteStore] RemoteStore.hasDocument() slingshot-login.xml = false
16:47:03,230 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:03,230 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:03,230 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:03,230 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:03,231 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:03,231 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,232 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,232 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,232 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 500 on first call to: /remotestore/has/alfresco/site-data/template-types/org/alf
resco/global/slingshot-login.xml?s=sitestore
16:47:03,232 DEBUG [org.alfresco.web.scripts.RemoteStore] RemoteStore.hasDocument() org/alfresco/global/slingshot-login.xml = false
16:47:03,232 DEBUG [org.alfresco.connector.AuthenticatingConnector] Performing authentication handshake
16:47:03,232 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using credentials: {cleartextUsername=admin, cleartextPassword=d
gRLpDezehSMqEfa}
16:47:03,232 DEBUG [org.alfresco.connector.AuthenticatingConnector] Authentication handshake using connectorSession: org.alfresco.connector.ConnectorSession@
4f4953e6
16:47:03,232 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authenticating user: admin
16:47:03,232 DEBUG [org.alfresco.connector.RemoteClient] Executing (GET) http://localhost:8080/alfresco/s/api/login?u=admin&pw=dgRLpDezehSMqEfa
16:47:03,232 DEBUG [org.alfresco.connector.RemoteClient]  - OutputStream supplied - will stream response…
16:47:03,233 DEBUG [org.alfresco.connector.RemoteClient] Error status 498 Connection refused
16:47:03,233 DEBUG [org.alfresco.connector.AlfrescoAuthenticator] Authentication failed, received response code: 498
16:47:03,233 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 500 on first call to: /remotestore/has/alfresco/site-data/template-types/freemar
ker.xml?s=sitestore
16:47:03,233 DEBUG [org.alfresco.web.scripts.RemoteStore] RemoteStore.hasDocument() freemarker.xml = false

pedroalb
Champ in-the-making
Champ in-the-making
Hi,

I am using alfresco / share 3.4 and I managed to install Alfresco smoothly.
First, I was using the default app path configuration: http://localhost:8080/alfresco and http://localhost:8080/share. With this configuration, I could login into Share with Alfresco users.
However, I needed to change the path to http://localhost:8080/es/alfresco and http://localhost:8080/share but now I can only login into Alfresco Explorer and not into Share.  I get this error: "The remote server may be unavailable or your authentication details have not been recognized."

Do you have any idea where I can change the Share configuration to look into the new path?

Cheers!

kevinr
Star Contributor
Star Contributor
Yes, assuming a standard setup, you will have:
tomcat\shared\classes\alfresco\web-extension\share-config-custom.xml

Enable (remove XML comments) around the Remote section on changing the ports, and update the endpoint-url to the new alfresco url e.g.

   <config evaluator="string-compare" condition="Remote">
      <remote>
         <endpoint>
            <id>alfresco-noauth</id>
            <name>Alfresco - unauthenticated access</name>
            <description>Access to Alfresco Repository WebScripts that do not require authentication</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:8080/es/alfresco/s</endpoint-url>
            <identity>none</identity>
         </endpoint>

         <endpoint>
            <id>alfresco</id>
            <name>Alfresco - user access</name>
            <description>Access to Alfresco Repository WebScripts that require user authentication</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:8080/es/alfresco/s</endpoint-url>
            <identity>user</identity>
         </endpoint>

         <endpoint>
            <id>alfresco-feed</id>
            <name>Alfresco Feed</name>
            <description>Alfresco Feed - supports basic HTTP authentication via the EndPointProxyServlet</description>
            <connector-id>http</connector-id>
            <endpoint-url>http://localhost:8080/es/alfresco/s</endpoint-url>
            <basic-auth>true</basic-auth>
            <identity>user</identity>
         </endpoint>
      </remote>
   </config>

erickmonteiro
Champ in-the-making
Champ in-the-making
Please, help me. I tried to change these settings but my file is this:

<config evaluator="string-compare" condition="Remote">
      <remote>
         <endpoint>
            <id>alfresco-noauth</id>
            <name>Alfresco - unauthenticated access</name>
            <description>Access to Alfresco Repository WebScripts that do not require authentication</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:8081/alfresco/s</endpoint-url>
            <identity>none</identity>
         </endpoint>

         <endpoint>
            <id>alfresco</id>
            <name>Alfresco - user access</name>
            <description>Access to Alfresco Repository WebScripts that require user authentication</description>
            <connector-id>alfresco</connector-id>
            <endpoint-url>http://localhost:8081/alfresco/s</endpoint-url>
            <identity>user</identity>
         </endpoint>

         <endpoint>
            <id>alfresco-feed</id>
            <name>Alfresco Feed</name>
            <description>Alfresco Feed - supports basic HTTP authentication via the EndPointProxyServlet</description>
            <connector-id>http</connector-id>
            <endpoint-url>http://localhost:8081/alfresco/s</endpoint-url>
            <basic-auth>true</basic-auth>
            <identity>user</identity>
         </endpoint>
        
         <endpoint>
            <id>activiti-admin</id>
            <name>Activiti Admin UI - user access</name>
            <description>Access to Activiti Admin UI, that requires user authentication</description>
            <connector-id>activiti-admin-connector</connector-id>
            <endpoint-url>http://localhost:8080/alfresco/activiti-admin</endpoint-url>
            <identity>user</identity>
         </endpoint>
      </remote>
   </config>

What do I do with the last block?

pedroalb
Champ in-the-making
Champ in-the-making
Hi,

Thanks for your reply.
I installed Alfresco Explorer and Share based on war files and did not used the standard installation.
However, I could find the share-config.xml file.
The Remote section did not exist. I created one like your example and it worked Smiley Happy

Thanks again.

venkatams
Champ in-the-making
Champ in-the-making
Hi,
I tried all the options suggested and still not able to login to /share. Additionally, I am not even prompted with authentication credentials when I try to access /alfresco. Please help, am new to Alfresco and running it on ubuntu 11.04.

Thanks
Venkat

mikeh
Star Contributor
Star Contributor
Hi,
I tried all the options suggested and still not able to login to /share. Additionally, I am not even prompted with authentication credentials when I try to access /alfresco. Please help, am new to Alfresco and running it on ubuntu 11.04.

Thanks
Venkat
http://forums.alfresco.com/en/viewtopic.php?f=8&t=23538

patrick1140
Champ in-the-making
Champ in-the-making
Hello,

Same issue on 4.0 under Linux x64 Smiley Sad

All is ok on /alfresco but i can't login with same user name on /share

Standard install, nothing "special"

Any idea, need of a log file ?

mikeh
Star Contributor
Star Contributor
Any idea, need of a log file ?
Yes - unfortunately there's very little anyone can help you with without some more detail.

Thanks,
Mike