alfrescoTomcat server terminated unexpectedly?

[nullman]

Hello,

I have the Community version 1.3.0 installed using the windows bundle. Today I went to the Administration Console after doing some work in Alfresco and it wouldn't respond. I took at look at the Services on the Windows 2003 server and noticed alfrescoTomcat was no longer running. I took a look at the event viewer and saw, "The Apache Tomcat alfrescoTomcat service terminated unexpectedly. It has done this 7 time(s)." I restarted it and everything seems okay. I took a look at the logs in the tomcat/logs directory, but there was nothing unusual - no errors.

Is anyone else having this problem? Is there some way to get more detail on what might have happened/be happening?

Thanks

[nullman]

This happened again today while I was walking someone through uploading content to the repository. They were uploading an Excel Spreadsheet and then the "alfrescoTomcat service" stopped running according the the Event Viewer on this Windows 2003 Server.

I had put a new pagetag.class into the web-client.jar to fix the HTTPS unsecured image warning problems with 1.3.0 Community. I am not sure if that was the cause of the problem, but I reverted back to the original web-client.jar to rule it out.

This is what I found in the log file when it happened. Any ideas, questions or pointers?

09:11:12,837 WARN  [springframework.util.FileCopyUtils] Could not close OutputStream
ClientAbortException:  javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Connection reset by peer: socket write error
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:366)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:403)
   at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:314)
   at org.apache.catalina.connector.OutputBuffer.close(OutputBuffer.java:278)
   at org.apache.catalina.connector.CoyoteOutputStream.close(CoyoteOutputStream.java:103)
   at org.springframework.util.FileCopyUtils.copy(FileCopyUtils.java:132)
   at org.alfresco.repo.content.AbstractContentReader.getContent(AbstractContentReader.java:343)
   at org.alfresco.web.app.servlet.DownloadContentServlet.doGet(DownloadContentServlet.java:209)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:868)
   at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:663)
   at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
   at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
   at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
   at java.lang.Thread.run(Thread.java:595)
Caused by: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Connection reset by peer: socket write error
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEOF(SSLSocketImpl.java:1154)
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkWrite(SSLSocketImpl.java:1166)
   at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:43)
   at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:747)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:403)
   at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
   at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:770)
   at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:123)
   at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:580)
   at org.apache.coyote.Response.doWrite(Response.java:555)
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:361)
   … 23 more
Caused by: javax.net.ssl.SSLException: java.net.SocketException: Connection reset by peer: socket write error
   at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:166)
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1476)
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1443)
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.handleException(SSLSocketImpl.java:1407)
   at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:64)
   at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:747)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:403)
   at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
   at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:770)
   at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:125)
   at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:580)
   at org.apache.coyote.Response.doWrite(Response.java:555)
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:361)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:403)
   at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
   at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:392)
   at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:381)
   at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:88)
   at org.springframework.util.FileCopyUtils.copy(FileCopyUtils.java:118)
   … 18 more
Caused by: java.net.SocketException: Connection reset by peer: socket write error
   at java.net.SocketOutputStream.socketWrite0(Native Method)
   at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
   at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
   at com.sun.net.ssl.internal.ssl.OutputRecord.writeBuffer(OutputRecord.java:283)
   at com.sun.net.ssl.internal.ssl.OutputRecord.write(OutputRecord.java:272)
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:663)
   at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:59)
   … 32 more
09:11:12,837 ERROR [[localhost].[/alfresco].[downloadContent]] Servlet.service() for servlet downloadContent threw exception
org.alfresco.error.AlfrescoRuntimeException: Error during download content servlet processing: Failed to copy content to output stream: 
   accessor: ContentAccessor[ contentUrl=store://2006/8/14/9/7/fcd60626-2bae-11db-9cc5-632d86da4132.bin, mimetype=application/vnd.excel, size=4175872, encoding=UTF-8]
   at org.alfresco.web.app.servlet.DownloadContentServlet.doGet(DownloadContentServlet.java:226)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
   at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
   at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
   at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
   at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
   at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
   at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
   at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:868)
   at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:663)
   at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
   at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
   at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
   at java.lang.Thread.run(Thread.java:595)
Caused by: org.alfresco.service.cmr.repository.ContentIOException: Failed to copy content to output stream: 
   accessor: ContentAccessor[ contentUrl=store://2006/8/14/9/7/fcd60626-2bae-11db-9cc5-632d86da4132.bin, mimetype=application/vnd.excel, size=4175872, encoding=UTF-8]
   at org.alfresco.repo.content.AbstractContentReader.getContent(AbstractContentReader.java:348)
   at org.alfresco.web.app.servlet.DownloadContentServlet.doGet(DownloadContentServlet.java:209)
   … 16 more
Caused by: ClientAbortException:  java.net.SocketException: Connection reset by peer: socket write error
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:366)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:403)
   at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
   at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:392)
   at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:381)
   at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:88)
   at org.springframework.util.FileCopyUtils.copy(FileCopyUtils.java:118)
   at org.alfresco.repo.content.AbstractContentReader.getContent(AbstractContentReader.java:343)
   … 17 more
Caused by: java.net.SocketException: Connection reset by peer: socket write error
   at java.net.SocketOutputStream.socketWrite0(Native Method)
   at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
   at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
   at com.sun.net.ssl.internal.ssl.OutputRecord.writeBuffer(OutputRecord.java:283)
   at com.sun.net.ssl.internal.ssl.OutputRecord.write(OutputRecord.java:272)
   at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:663)
   at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:59)
   at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:747)
   at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:403)
   at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
   at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:770)
   at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:125)
   at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:580)
   at org.apache.coyote.Response.doWrite(Response.java:555)
   at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:361)
   … 24 more
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[kevinr]

This is a strange error as it says "Connection reset by peer: socket write error" - which suggests something other than TomCat is closing the connection. Do you have local firewall software or anything running on that machine that could interfere and cause the problem? Just wondering as I think i've seen this before but only on machines that had other network related software running on them.

Thanks,

Kevin