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Alfresco Entreprice, reseller, sla, and extentions

peterandersen
Champ in-the-making
Champ in-the-making
Hi

I read the information on http://www.alfresco.com/legal/licensing/ but still have a few questions.

If you (as a software development company) have a project for a customer where Alfresco is a part.

1. Can you complete the project and resale the customer a Alfresco Enterprise license, without some kind of partnership with Alfresco?

2. If the customer have a Alfresco Enterprise license, how will your developed extensions to Alfresco change the SLA on the customers enterprise license?

3. Base on question 2. I assume that the customer first will raise support issue against us as the system integrator, but if we identify an Alfresco issue, we can use the customers SLA associated with the enterprise license.

Best regards

Peter
1 REPLY 1

mrogers
Star Contributor
Star Contributor
I suggest you contact Alfresco directly this is a community forum not a sales channel.
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