After install AAAR, getting this errror when accessing the dashboard

[bisana]

Hi AlL,
I was able to install AAAR module from pentaho market place.
Then after restarting the service, I am able to see "AAAR" in the "Tools" menu, but when I click it, I get empty screen and I get message on log files as <strong> Resource /jpivot/jpivot/messages_supported_languages.properties not found in plugin jpivot
java.lang.NullPointerException </strong>
The error section in catalina.out, I have cut and pasted here
—————————————————————————————
12:28:47,140 ERROR [GenericServlet] GenericServlet.ERROR_0004 - Resource /jpivot/jpivot/messages_supported_languages.properties not found in plugin jpivot
java.lang.NullPointerException
        at org.pentaho.platform.plugin.services.pluginmgr.DefaultPluginManager.getBeanFactory(DefaultPluginManager.java:606)
        at pt.webdetails.cpf.InterPluginCall.getBeanObject(InterPluginCall.java:185)
        at pt.webdetails.cpf.InterPluginCall.run(InterPluginCall.java:215)
        at pt.webdetails.cpf.InterPluginCall.call(InterPluginCall.java:365)
        at pt.webdetails.cpf.InterPluginCall.call(InterPluginCall.java:67)
        at pt.webdetails.cpk.InterPluginBroker.run(InterPluginBroker.java:38)
        at pt.webdetails.cpk.elements.impl.DashboardElementType.callCDE(DashboardElementType.java:105)
        at pt.webdetails.cpk.elements.impl.DashboardElementType.processRequest(DashboardElementType.java:60)
        at pt.webdetails.cpk.elements.AbstractElement.processRequest(AbstractElement.java:127)
        at pt.webdetails.cpk.CpkCoreService.createContent(CpkCoreService.java:84)
        at pt.webdetails.cpk.CpkApi.callEndpoint(CpkApi.java:391)
        at pt.webdetails.cpk.CpkApi.genericEndpointGet(CpkApi.java:116)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
        at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$VoidOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:167)
        at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
        at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
        at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
        at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
        at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
        at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
        at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
        at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
        at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
        at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
        at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
        at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
        at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
        at org.pentaho.platform.web.servlet.JAXRSPluginServlet.service(JAXRSPluginServlet.java:62)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.pentaho.platform.web.servlet.JAXRSPluginServlet.service(JAXRSPluginServlet.java:67)
        at org.pentaho.platform.web.servlet.PluginDispatchServlet.service(PluginDispatchServlet.java:89)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.pentaho.platform.web.http.filters.PentahoWebContextFilter.doFilter(PentahoWebContextFilter.java:161)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.pentaho.platform.web.http.filters.PentahoRequestContextFilter.doFilter(PentahoRequestContextFilter.java:83)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
        at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
        at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
        at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
        at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.springframework.security.ui.basicauth.BasicProcessingFilter.doFilterHttp(BasicProcessingFilter.java:174)
        at org.pentaho.platform.web.http.security.PentahoBasicProcessingFilter.doFilterHttp(PentahoBasicProcessingFilter.java:88)
        at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
        at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.pentaho.platform.web.http.filters.HttpSessionPentahoSessionIntegrationFilter.doFilter(HttpSessionPentahoSessionIntegrationFilter.java:265)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91)
        at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
        at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
        at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
        at org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.pentaho.platform.web.http.filters.SystemStatusFilter.doFilter(SystemStatusFilter.java:59)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.pentaho.platform.web.http.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:112)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.pentaho.platform.web.http.filters.WebappRootForwardingFilter.doFilter(WebappRootForwardingFilter.java:66)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:744)

——————————————–

Advice and help requested
thanks
Joseph John

[fcorti]

Hi Bisana,

The error you get is related to the Pentaho installation because AAAR does not use JPivot.
Please, check the Pentaho installation again.

Cheers.

[bisana]

Hi Francesco,
Thanks for the feedback.
My default Pentaho CE does not have JPivot installed, So AAAR should be working.
I have attached the sreen shot of my pentaho modules, for your reference
I will parallely check with pentaho forum for Pentaho, but if you have any advice for pentaho, please advice
Thanks
Joseph John

[fcorti]

Hi Bisana,

During the past days I received some contacts from someone that installed Pentaho as root, having some kind of problems.
If this is your case, please use a different user than root.

Let us know how it goes.

[bisana]

Hi Francesco,
Thanks for the reply.
My AAAR instance was installed using normal desktop user, I have noticed that Sparkl also has issue.
In one test instance I tried adding Sparkl prior to adding AAAR, restarted the instance , when I was trying to access Sparkl, it was throwing error. I am not posting the error log here, I will open another thread and add post it there
I tried accessing the pentaho using FireFox (Linux), GoogleChrome, FireFox (windows), so we can rule out that it is browser issue of flash plugin
Thanks
Joseph John

[bisana]

Make sure the needed plugins are installed, before u install AAAR, please check the screen shot of the lugins needed for AAAR installation