01-23-2019 09:25 AM
I have about 6000 documents (.odt files) stored in 32 folders under Workspaces, and about half of those documents have status Approved after going through a parallel workflow, and have been published in identically named folders under Sections. However, when I login to a regular user account (not my administrative-class account) I can only see a few of those published documents -- a seemingly random scattering of documents. Yet I have used exactly the same process to upload, assign metadata, approve, and publish all of these documents. I have no idea how to correct this situation, but I desperately need ALL of these published documents to be viewable and searchable by the users. I hope someone out there can help me...
01-27-2019 07:14 AM
It does answer why your user cannot see those documents
01-27-2019 08:04 AM
I still don't understand, because after approving the documents in the workflow, I added them to my worklist, and then went to the appropriate Section and clicked the "publish here" button provided at the bottom of the worklist, so why didn't that do what it said
01-27-2019 08:24 AM
check the permissions in the section
01-27-2019 09:05 AM
All users have Read permission in all the Sections.
01-27-2019 09:07 AM
So noone can write
01-27-2019 09:12 AM
That is correct. No regular user can write, but we have an Editors group who have write access. But the regular users should be able to see and search the documents in the sections.
01-27-2019 10:12 AM
Ok, I just did a test. I uploaded a new document. Then I started a parallel workflow and approved the document. Then I put it in my worklist. Then I went to the appropriate Section and clicked "Publish here" in the worklist panel. Then I logged out of my administrative account and logged into a regular user account, and looked for the document in that Section, and it was NOT visible. So then I logged out and logged back into my administrative account, and I updated that same document to force it back to Project state, and I started another workflow, approved it again, added it to my worklist, then went to the right Section, and clicked "Publish here". Then I logged out of my adminstrative account, logged into my regular user account, went back to that Section, and the document WAS visible. This is very strange. Exact same procedure on the same document, but the first time it was NOT visible and the second time it WAS visible. Is this not a BUG?
01-29-2019 01:31 PM
So since this is clearly a bug, how does one go about reporting bugs?
02-05-2019 09:06 AM
Is there any way for me to register this strange behavior as a bug, so that it can be fixed?
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