 Participate in our customer
newsletter survey
Do you have three minutes to share your feedback on this newsletter? Your insights will help the newsletter continue to provide value and meet your needs.
|
CommunityLIVE 2023 call for topics and
speakers now available We are excited to be returning to Las Vegas, Nevada, October 1–5 for CommunityLIVE 2023! Registration for the event will open this spring. View all the latest information at CommunityLIVE.com.
As we prepare, we’d like to hear what topics you want to see covered at the event. Please submit your topic(s) online by Friday, March 3.
Have your own story to tell at the conference this fall? We’re now collecting submissions to present and encourage you to submit your story by Friday, March 3. |
The Let’s Talk survey results about the Hyland upgrade experience are in!We are excited to share the results from our first Let's Talk survey program. The goal was to understand your perspective about your Hyland product upgrade experience. We learned a lot and saw some great recurring themes from the more than 180 customers and partners who took the survey on Hyland Community.
Here are some of the highlights: - You upgrade to reduce security risks
- You upgrade to improve solution integration
- You upgrade to the release that has proven reliability
- You prefer to stay one, two or more releases behind the current release to ensure stability — but that could be at the cost of not taking advantage of improved security and new features
- You desire additional support and enablement documentation with each release to help upgrades run smoother
Keep the conversation going — participate in the forum discussion on Hyland Community!
The next Let’s Talk survey topic is service. Tell us how you like to be served and how you like to self-serve when working with us. The link to take the new survey will be posted in Hyland Community and will also be listed in next month's customer newsletter.
|
Quick guide: How to access technical resources and submit a successful support caseEven after the smoothest implementation, migration or upgrade there may be questions or issues that arise. It is important to know how you can receive support.
Access Tech Support resources and submit a successful support case is a new article on Hyland University that directs you to helpful technical resources on Hyland Community and demonstrates how to create a successful support case. You'll want to bookmark this article for future reference!
|
Explore robotic process automation with Hyland RPA Learning PathHyland RPA accelerates digital processes by automating manual and repetitive tasks, freeing knowledge workers to spend time on activities most valuable to organizations.
Education on Hyland RPA is rapidly evolving, so follow this path and check back often. |
Unlock the power of unstructured content with Document FiltersHyland Document Filters is a powerful toolkit that helps organizations unlock the power of unstructured content through file identification, content extraction and format conversion. Organizations from a wide range of industries and use cases such as eDiscovery, legal compliance, artificial intelligence and machine learning have all found value in Document Filters’ capabilities. Explore the exciting new components and features of Document Filters, and discover how they can positively impact your 2023 goals.
|
Share the newsDo you know someone who would benefit from our newsletter? Forward it to your peers and colleagues or have them email CustomerNewsletter@Hyland.com to be added to our distribution list.
For additional details and an archive of newsletters, visit the What’s New blog in the Hyland Community. |
|
|
