AI agents are quickly becoming the next frontier of digital transformation. According to new Forrester research commissioned by Hyland, 76% of decision-makers believe AI agents that leverage enterprise knowledge will shape the next wave of innovation.
The momentum is real. Nearly half of organizations are already using AI agents today, while another quarter are actively piloting them.
But as guest speaker Cheryl McKinnon, Principal Analyst at Forrester, and Michael Campbell, Chief Product Officer at Hyland, discussed in our recent webinar, moving from pilots to enterprise-wide impact requires more than AI models alone.
It requires enterprise context.
The good news for Hyland customers is that this journey doesn’t begin from zero.
Your existing content, governance frameworks, workflows, metadata, and business processes already provide a powerful foundation for AI readiness. The very systems that help manage documents, automate work, preserve compliance, and support decision-making today are the same assets that can help AI agents operate with confidence tomorrow.
That’s what makes enterprise content such a strategic advantage.
As organizations look to scale AI agents, the differentiator is no longer simply access to models or experimentation with isolated use cases. The real opportunity lies in connecting enterprise knowledge across content, workflows, and systems so AI can act within the context of how your business actually runs.
For Hyland customers, that means the investments you’ve already made in enterprise content management, governance, and workflow automation are directly relevant to what comes next.
Rather than replacing your foundation, the opportunity is to build on it.
In the webinar, Cheryl and Michael explore how leading organizations are approaching this shift, where barriers still remain, and what it takes to move from individual or team-level pilots to trusted, enterprise-wide outcomes.
The question is no longer whether your organization is ready to start the AI journey.
The better question is: how can you extend the strong content foundation you already have to accelerate AI outcomes across the business?
That’s exactly what the research and webinar help unpack.
Watch the webinar recording to hear Cheryl McKinnon and Michael Campbell unpack the findings and discuss how organizations can move from AI pilots to enterprise-wide impact.
Download the full Forrester study: Enterprise Context: Unlocking the Full Potential of AI Agents
