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I can not login in alfresco community 5.0

admecm
Champ on-the-rise
Champ on-the-rise

Hello, 

I can not start session in web share interface, it show me the following message:

"Your authentication data has not been recognized or Alfresco may not be available at this time."

I review the logs:

====> tail -f share.log :

2018-04-27 17:32:53,108 INFO [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
2018-04-27 17:32:53,109 INFO [org.springframework.extensions.webscripts.TemplateProcessorRegistry] [localhost-startStop-1] Registered template processor freemarker for extension ftl
2018-04-27 17:32:53,111 INFO [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
2018-04-27 17:32:54,604 INFO [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 371 Web Scripts (+0 failed), 385 URLs
2018-04-27 17:32:54,604 INFO [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 8 Package Description Documents (+0 failed)
2018-04-27 17:32:54,605 INFO [org.springframework.extensions.webscripts.DeclarativeRegistry] [localhost-startStop-1] Registered 0 Schema Description Documents (+0 failed)
2018-04-27 17:32:54,725 INFO [org.springframework.extensions.webscripts.AbstractRuntimeContainer] [localhost-startStop-1] Initialised Spring Surf Container Web Script Container (in 1583.0494ms)
2018-04-27 17:32:54,728 INFO [org.springframework.extensions.webscripts.TemplateProcessorRegistry] [localhost-startStop-1] Registered template processor freemarker for extension ftl
2018-04-27 17:32:54,729 INFO [org.springframework.extensions.webscripts.ScriptProcessorRegistry] [localhost-startStop-1] Registered script processor javascript for extension js
2018-04-27 17:35:15,427 INFO [org.alfresco.web.site.EditionInterceptor] [http-apr-8080-exec-3] Unable to retrieve License information from Alfresco: 404

====>  tail -f catalina.out :

2018-04-27 17:40:15,016 ERROR [solr.tracker.AbstractTracker] [SolrTrackerScheduler_Worker-1] Tracking failed
org.alfresco.error.AlfrescoRuntimeException: 03270086 GetModelsDiff return status is 404
at org.alfresco.solr.client.SOLRAPIClient.getModelsDiff(SOLRAPIClient.java:1091)
at org.alfresco.solr.tracker.ModelTracker.trackModelsImpl(ModelTracker.java:249)
at org.alfresco.solr.tracker.ModelTracker.trackModels(ModelTracker.java:207)
at org.alfresco.solr.tracker.ModelTracker.doTrack(ModelTracker.java:167)
at org.alfresco.solr.tracker.AbstractTracker.track(AbstractTracker.java:153)
at org.alfresco.solr.tracker.TrackerJob.execute(TrackerJob.java:47)
at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:563)

====>  tail -f alfresco.log :

... 25 more
Caused by: java.lang.IllegalArgumentException: Couldn't find method 'listSiteMemberships' on interface org.alfresco.service.cmr.site.SiteService
at net.sf.acegisecurity.intercept.method.MethodDefinitionMap.addSecureMethod(MethodDefinitionMap.java:179)
at net.sf.acegisecurity.intercept.method.MethodDefinitionMap.addSecureMethod(MethodDefinitionMap.java:142)
at net.sf.acegisecurity.intercept.method.MethodDefinitionSourceEditor.setAsText(MethodDefinitionSourceEditor.java:76)
at org.springframework.beans.TypeConverterDelegate.doConvertTextValue(TypeConverterDelegate.java:455)
at org.springframework.beans.TypeConverterDelegate.doConvertValue(TypeConverterDelegate.java:427)
at org.springframework.beans.TypeConverterDelegate.convertIfNecessary(TypeConverterDelegate.java:181)
at org.springframework.beans.BeanWrapperImpl.convertIfNecessary(BeanWrapperImpl.java:448)
... 31 more

Please, help me.

Best regards.

Adm-Ecm

3 REPLIES 3

kintu_barot
Star Collaborator
Star Collaborator

Multiple errors are there in the logs. Due to these errors your repository might not have started.

If you can let me know what customization you have done or what changes you have made then I would be able to help you.

Thanks

Kintu

ContCentric

Regards,
Kintu

yash_patel_c2
Star Contributor
Star Contributor

Hi adm ecm‌,

Your share seems okay from the logs. For errors in repository, for Model Tracking Failed error tomcat - AlfrescoRuntimeException: 01100031 GetModelsDiff return status is 404 - Stack Overflow  this might be helpful to you. Other error seems vague to understand, Kindly provide more details regarding customization to make it more clear.

Thanks

Yash

ContCentric

germangq
Champ on-the-rise
Champ on-the-rise

You can try the next steps

  1. stop your server
  2. delete the contents of the directory {alfresco}/alf_data/solr4
  3. start your server 

if you are installing an AMP, you should install them before restart alfresco