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Download the folder as a zip in ACMS is not working.Folder size is 1 MB

Amruth
Champ in-the-making
Champ in-the-making

Getting this 'it is not possible to build an archive version of the selected documents' error while trying to download any folder as a zip in ACMS. ing this ''

1 REPLY 1

abhinavmishra14
World-Class Innovator
World-Class Innovator

Is it also failing for admin user or a regular user ? check if the user who is trying to select the nodes and trying to download has appropriate permissions.

Also please check the alfresco.log, catalina.out logs and see if you can spot any run time errors. 

~Abhinav
(ACSCE, AWS SAA, Azure Admin)