02-01-2021 10:59 AM
Hello,
Elixir had an Alfresco portal login before merging with Hyland - where can I find Elixir's portal where paid licenses are available for download? Or a license generation request can be made?
Thank you.
02-02-2021 09:05 AM
As far as I know, everyone with Support portal access should have received communication via email about the migration of the support portal to community.hyland.com
I would assume that new site supports the same kind of support requests as the old platform did, but since I am neither a partner nor have access to any of my customer's support accounts, cannot check that myself.
02-02-2021 11:17 AM
Thanks @afaust - all customers should be able to access Hyland support by visiting their Alfresco ID portal, where they Hyland Community tile is visible.
HTH