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Sean_Baird
Content Contributor
Content Contributor

56f28a57903046808ef4d1be54c1c976

23838c84eead4ec087f1f74cdf2dd6c6Participate in our customer
newsletter survey 

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CommunityLIVE 2023 call for topics and
speakers now available 

We are excited to be returning to Las Vegas, Nevada, October 1–5 for CommunityLIVE 2023! Registration for the event will open this spring. View all the latest information at CommunityLIVE.com
 
As we prepare, we’d like to hear what topics you want to see covered at the event. Please submit your​​​​ topic(s) online by Friday, March 3.
 
Have your own story to tell at the conference this fall? We’re now collecting submissions to present and encourage you to submit your story by Friday, March 3. 

 

Submit your topic

Submit your story

 

Tech Talk Live: Alfresco Process Automation available on demand

Join us for a presentation and demonstration of Alfresco Process Automation, including how it is used, key features and more. Learn more about low-code workflow creation tools with a demonstration of the configuration and deployment of a basic workflow.
 

Listen here

 

Join the Alfresco user group!

The Alfresco User Group on Hyland Community is for all users of Hyland’s Alfresco solutions. Join the global group to stay informed about Alfresco product updates and enhancements, engage with your peers on message boards, see upcoming webinars and access other educational information. Plus, it will provide the opportunity to build business relationships, help increase your utilization of your solution and give you the resources to support the advancement of your career. 

Interested in becoming a leader of the Alfresco user group? The member-managed group is looking for volunteers to fill the following positions: Group leader, group co-leader and group administrator. View more information on how to become an Alfresco User Group leader.

 

View and join the Alfresco user group

 

The Let’s Talk survey results about the Hyland upgrade experience are in!

We are excited to share the results from our first Let's Talk survey program. The goal was to understand your perspective about your Hyland product upgrade experience. We learned a lot and saw some great recurring themes from the more than 180 customers and partners who took the survey on Hyland Community.
  
Here are some of the highlights:  

  • You upgrade to reduce security risks 
  • You upgrade to improve solution integration 
  • You upgrade to the release that has proven reliability 
  • You prefer to stay one, two or more releases behind the current release to ensure stability — but that could be at the cost of not taking advantage of improved security and new features 
  • You desire additional support and enablement documentation with each release to help upgrades run smoother 

Keep the conversation going — participate in​​​​​​ the forum discussion on Hyland Community!

The next Let’s Talk survey topic is service. Tell us how you like to be served and how you like to self-serve when working with us. The link to take the new survey will be posted in Hyland Community and will also be listed in next month's customer newsletter. 
 

View the survey results

 

New and updated courses on Hyland University

Update to the certification preparation:Alfresco Process Services certified administrator (APSCA)
This course has been updated to include questions on newer versions. 

Preparation sample: Alfresco Process Services certified administrator (APSCA) certification study gu...
This free course will help prepare learners for Hyland’s Alfresco Process Services certification. The course provides a few sample questions similar to those that appear on the certification exam, along with a study guide and exam blueprint.

 

Quick guide: How to access technical resources and submit a successful support case

Even after the smoothest implementation, migration or upgrade there may be questions or issues that arise. It is important to know how you can receive support.

Access Tech Support resources and submit a successful support case is a new article on Hyland University that directs you to helpful technical resources on Hyland Community and demonstrates how to create a successful support case. You'll want to bookmark this article for future reference!
​​​​​​

Read the article

 

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For additional details and an archive of newsletters, visit the What’s New blog in the Hyland Community.