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CommunityLIVE 2024 call for speakers now available |
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We are excited to take over National Harbor, Maryland, this September 22–26 for CommunityLIVE 2024! Gaylord National Resort and Convention Center is located minutes from Washington, D.C., and Alexandria, Virginia, on the banks of the Potomac River. Registration will open in April.
Have your own story to tell at the conference this fall? Share your expertise by leading a session at CommunityLIVE 2024. Submit your story by Friday, March 8. If chosen, you will receive complimentary registration*, giving you access to three action-packed days of the main conference, keynotes, networking events and more. |
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*Complimentary registration does not include Sunday-Monday technical training sessions. |
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Alfresco Product Roadmap Survey |
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We value your opinion and ask that you take five minutes to complete the Alfresco Customer Product Roadmap Survey. We are eager to learn what your most important initiatives are for 2024 and beyond.
Please take this opportunity to impact our product priorities. |
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Anticipated changes to visibility of MNT tickets |
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As shared previously, Hyland is updating the current Atlassian instance with anticipated changes now scheduled to take place in mid-March. Please note this updated timing.
Once updates are implemented, the Alfresco Maintenance (MNT) Jira project will no longer be publicly visible. We will continue to include MNT numbers and descriptions in the product release notes, but we will no longer link to the project. Any links to MNT tickets in older release notes will also no longer work once these changes take place.
For any questions regarding the status of your MNT ticket, please contact Hyland Technical Support via your support case. |
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Advanced notice: Cisco to Genesys phone system changeover |
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On Tuesday, March 26, Hyland is transitioning from our existing Cisco phone system to a more advanced Genesys telephone solution to create a streamlined experience for customers and partners.
Technical support contact phone numbers will change from multiple phone numbers per product to one new number per country inclusive of all product lines. New numbers will be posted and available on the Hyland Community Technical Support wiki page upon launch Tuesday, March 26.
Existing numbers will route to the new numbers for a period and then phase out; however, customers are encouraged to update previously saved contact information to reflect new technical support numbers upon launch.
Additional communications will be sent that include a link to the Hyland Community Technical Support wiki page to bookmark for reference. |
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New! Leadership Mastery Series (virtual live) |
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Join some of the Hyland community's highest performing leaders for this brand-new, interactive training.
These sessions meet once per month and address areas key to leadership professional development. Sessions are recorded and include downloadable job aids and tools. |
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Resources for Alfresco User Group meeting #5 |
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We want our customers to have a voice in how we improve our products and services. Our User Experience Research team interviews customers and observes users to collect direct feedback as we continue to innovate.
Use the sign-up form below to tell us a little bit about your role, and a member of the research team will reach out if we have an upcoming study for which you might be a good fit. |
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Peer review sites provide organizations seeking a content solution platform with unbiased insight into our products, such as the features and benefits our software provides. Customer feedback also helps Hyland improve our products. We truly value our customers and their experience with our products. We would appreciate your honest feedback in completing a review on TrustRadius. Thank you for your support! |
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Share the news Do you know someone who would benefit from our newsletter? Forward it to your peers and colleagues or have them email CustomerNewsletter@Hyland.com to be added to our distribution list. |
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