Workflows question

[raz_karmi]

Hello
I just installed the community for our Operations department
We are looking for a solution that once a certain incident occurs in our production environment, the relevant document which is stored in the community system will be associated to the incident and engineer will act according to the document
Is this possible? is this something configured under the workflows?

[mitpatoliya]

You need to give more clarity on which kind of incidnets you want to capture?

[djgs]

Hello raz.karmi,

Is possible to start a workflow whem a document is uploded in to a certein space (by adding a rule).
It´s an ideia…may help.