User can't edit profile (Enterprise 3.0)

[boy412]

Problem - User cannot edit their profile details
Steps to reproduce:
1) Invite outside user
2) user accepts invitation via URL in e-mail, logs in with provided user name and password
3) user navigates to their profile and clicks "edit profile" link
4) user enters details (eg, phone number) and clicks the "save" link

The following error is generated:

Failed to load script '/org/alfresco/components/profile/userprofile.post.json.js (in classpath store file:/opt/alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts)': Wrapped org.alfresco.error.AlfrescoRuntimeException: Unable to save user details: Remote error during User save: Server returned HTTP response code: 500 for URL: http://localhost:8080/alfresco/s/slingshot/profile/userprofile?alf_ticket=TICKET_0210a6672cbd894a575... (AlfrescoScript#43)‍

Output from Alfresco log:

16:17:34,357 INFO  [org.alfresco.config.xml.XMLConfigService$PropertyConfigurer] Loading properties file from class path resource [alfresco/file-servers.properties]
16:17:42,373 ERROR [org.alfresco.repo.content.transform.swf.PDFToSWFContentTransformer] Failed to start SWF2PDF transformer: 
Execution result: 
   os:         Linux
   command:    [pdf2swf, -V]
   succeeded:  false
   exit code:  1
   out:        
   err:        Cannot run program "pdf2swf": java.io.IOException: error=2, No such file or directory
16:17:51,316 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] Schema managed by database dialect org.hibernate.dialect.MySQLInnoDBDialect.
16:17:52,000 INFO  [org.alfresco.repo.domain.schema.SchemaBootstrap] No changes were made to the schema.
16:17:55,048 WARN  [org.alfresco.repo.node.index.FullIndexRecoveryComponent] The indexes are not synchronized with the database.
16:17:56,085 INFO  [org.alfresco.repo.admin.ConfigurationChecker] The Alfresco root data directory ('dir.root') is: /opt/alfresco/alf_data
16:17:56,127 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] Checking for patches to apply …
16:17:56,494 INFO  [org.alfresco.repo.admin.patch.PatchExecuter] No patches were required.
16:17:56,498 INFO  [org.alfresco.repo.module.ModuleServiceImpl] Found 0 module(s).
16:18:01,774 ERROR [org.alfresco.smb.protocol] Failed to get local domain/workgroup name, using default of WORKGROUP
16:18:01,775 ERROR [org.alfresco.smb.protocol] (This may be due to firewall settings or incorrect <broadcast> setting)
16:18:02,070 WARN  [org.alfresco.util.OpenOfficeConnectionTester] An initial OpenOffice connection could not be established.
16:18:02,118 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco JVM - v1.6.0_10-b33; maximum heap size 989.875MB
16:18:02,262 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco license: Enterprise - v3.0 granted to Trial User limited to 30 days expiring Sun Dec 21 00:00:00 EST 2008 (26 days remaining)
16:18:02,263 INFO  [org.alfresco.service.descriptor.DescriptorService] Alfresco started (Enterprise): Current version 3.0.0 (r11498) schema 501 - Installed version 3.0.0 (r11498) schema 501
16:18:03,126 WARN  [org.alfresco.linkvalidation.LinkValidationServiceImpl] LinkValidationService Update is not running (virtualization server not registered or started)
16:18:27,611 INFO  [org.alfresco.web.site.FrameworkHelper] Successfully Initialized Web Framework
16:41:29,947 INFO  [org.alfresco.config.xml.XMLConfigService$PropertyConfigurer] Loading properties file from class path resource [alfresco/file-servers.properties]
16:41:33,034 WARN  [org.alfresco.mbeans.VirtServerRegistry] WCM virtualization disabled (alfresco-jmxrmi.password and/or alfresco-jmxrmi.access isn't on classpath)
16:41:37,833 ERROR [org.springframework.web.context.ContextLoader] Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'avmRemoteService' defined in class path resource [alfresco/remote-services-context.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 50501; nested exception is: 
        java.net.BindException: Address already in use
Caused by: java.rmi.server.ExportException: Port already in use: 50501; nested exception is: 
        java.net.BindException: Address already in use
        at sun.rmi.transport.tcp.TCPTransport.listen(TCPTransport.java:310)
        at sun.rmi.transport.tcp.TCPTransport.exportObject(TCPTransport.java:218)
        at sun.rmi.transport.tcp.TCPEndpoint.exportObject(TCPEndpoint.java:393)
        at sun.rmi.transport.LiveRef.exportObject(LiveRef.java:129)
        at sun.rmi.server.UnicastServerRef.exportObject(UnicastServerRef.java:190)
        at java.rmi.server.UnicastRemoteObject.exportObject(UnicastRemoteObject.java:293)
        at java.rmi.server.UnicastRemoteObject.exportObject(UnicastRemoteObject.java:235)
        at org.springframework.remoting.rmi.RmiServiceExporter.prepare(RmiServiceExporter.java:280)
        at org.springframework.remoting.rmi.RmiServiceExporter.afterPropertiesSet(RmiServiceExporter.java:227)
        at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1201)
        at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1171)
        at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:425)
        at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:251)
        at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:156)
        at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:248)
        at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:160)
        at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:287)
        at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:352)
        at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:244)
        at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:187)
        at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:49)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3843)
        at org.apache.catalina.core.StandardContext.start(StandardContext.java:4342)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:525)
        at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:830)
        at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:719)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:490)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1149)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)
        at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
        at org.apache.catalina.core.StandardHost.start(StandardHost.java:719)
        at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
        at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
        at org.apache.catalina.core.StandardService.start(StandardService.java:516)
        at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:578)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
Caused by: java.net.BindException: Address already in use
        at java.net.PlainSocketImpl.socketBind(Native Method)
        at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:359)
        at java.net.ServerSocket.bind(ServerSocket.java:319)
        at java.net.ServerSocket.<init>(ServerSocket.java:185)
        at java.net.ServerSocket.<init>(ServerSocket.java:97)
        at sun.rmi.transport.proxy.RMIDirectSocketFactory.createServerSocket(RMIDirectSocketFactory.java:27)
        at sun.rmi.transport.proxy.RMIMasterSocketFactory.createServerSocket(RMIMasterSocketFactory.java:333)
        at sun.rmi.transport.tcp.TCPEndpoint.newServerSocket(TCPEndpoint.java:649)
        at sun.rmi.transport.tcp.TCPTransport.listen(TCPTransport.java:299)
        … 44 more‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

This bit of the log didn't seem relevant, but I am wondering why it is happening?

16:41:37,833 ERROR [org.springframework.web.context.ContextLoader] Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'avmRemoteService' defined in class path resource [alfresco/remote-services-context.xml]: Invocation of init method failed; nested exception is java.rmi.server.ExportException: Port already in use: 50501; nested exception is: 
        java.net.BindException: Address already in use
Caused by: java.rmi.server.ExportException: Port already in use: 50501; nested exception is… ‍‍‍‍

Thanks…

[ofrxnz]

I had a similar issue in one of the community versions.  The error was different but the symptoms were similar.  I do not believe it is the same issue but hopefully my fix will help give you somewhere to look

basically a variable definition is missing somewhere so i had to hard code the script locations eg change  ${url.serviceContext} to /share/service/

here is my fix

i had to change the line  where the font is red.  this is the location of the script

    <form id="${htmlid}-form" action="${url.serviceContext}/components/profile/<script-page-goes here>" method="post">

to <form id="${htmlid}-form" action="/share/service/components/profile/<script-page-goes here>" method="post">

the two scripts edited were

password html page
share\WEB-INF\classes\alfresco\site-webscripts\org\alfresco\components\profile\change-password.get.html.ftl

and

profile html page
share\WEB-INF\classes\alfresco\site-webscripts\org\alfresco\components\profile\userprofile.get.html.ftl

Happy hunting

Adam

[boy412]

Thanks for the advice. Seems like my problem could be related…so I'll take a peek.

Cheers,

-eric-

[mcrocker]

i had this issue today, and pidgin had somehow taken control of the port.

netstat -ap | grep '50501' may help tell you who the culprit is.